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Position Description:

A Librarian located in the Reference department of the Elkhart Public Library (EPL) provides exceptional customer service to patrons of all ages by working daily desk hours and responding to email inquiries. They help patrons by selecting, locating and using Library materials. Additional duties include nonfiction collection development with minimal oversight, working one-on-one with patrons to develop their technology skills, onsite and offsite programming, promoting current and future programs and databases, and serves as Professional in Charge (PIC) on a rotating basis.

Each Reference Librarian has an additional specialized area of oversight. For this position, the Librarian will serve as the Reference EPL Liaison for the Elkhart area schools and related organizations. This includes but is not limited to: coordinating the eCard program; answering students and teacher questions by email, phone, or in person; creating content and overseeing the digital newsletter program; coordinating efforts with YPS; and strengthen EPL’s connection to area schools, students, and teachers through sustaining and improving existing partnerships and exploring new avenues for collaboration.

 Interested applicants must submit a resume with cover letter to be considered for the position.

ORGANIZATION-WIDE EXPECTATIONS

• Follows established Library and personnel policy, procedures and work standards
• Attends work regularly, on time, and as scheduled
• Exhibits welcoming, helpful, positive and friendly behavior to all patrons, staff and guests at all times in all communications formats (verbal and non-verbal)
• Maintains confidentiality of sensitive information
• Regularly monitors Library communication venues including but not limited to employee email, staff bulletin boards and the intranet
• Participates in meetings, conferences, continuing education, community engagement, and special projects as required by the Elkhart Public Library or as dictated by professional commitment
• Addresses, or assists in addressing, issues and concerns related to the safety of Library staff and users as well as the security and maintenance of Library buildings and equipment

Requirements

• Master’s degree from an ALA-accredited school required, as well as the appropriate Indiana certification or ability to obtain within six (6) months of hire
• Public library experience preferred
• Professional experience with K-12 schools preferred
• Desire to work daily with patrons with varying degrees of technological-savviness 
• Microsoft suite (Outlook, Word, Excel) knowledge
• General knowledge of tablets and smart phones 
• Previous experience with a variety of databases and online resources, familiarity with Overdrive, Hoopla, and RBDigital on various personal devices a plus 
• Conversational Spanish highly desirable

WORK CONDITIONS

• Full-time (including evenings and weekends)
• Frequent local travel, occasional long distance travel

LANGUAGE SKILLS

• Above-average written and oral language and communication skills
• Ability to read and comprehend written instructions and business correspondence, along with general business periodicals, professional journals, technical procedures and/or governmental regulations
• Ability to effectively write reports, business correspondence and procedural or technical manuals
• Ability to effectively present information and respond to questions from Library personnel and the general public in one-to-one and group situations

PHYSICAL DEMANDS

• Ability to sit or stand for an extended length of time
• Ability to occasionally reach with hands and arms
• Ability to occasionally climb, balance, stoop, kneel, and crawl
• Ability to occasionally lift or move up to 40 pounds

SALARY AND BENEFITS

• See Elkhart Public Library Salary Schedule
• See Elkhart Public Library Personnel eManual