Please join us virtually for our November speaker. Students, alumni, and the broader LIS community are welcome to attend all speaker series events.

• This month is our last speaker for the fall 2024 semester. We will hear from an exceptionally experienced and dedicated youth services librarian, Denise Neujahr.

Neujahr has worked in public library youth services for 25 years. She enjoys bringing educational, creative, environmental, and diverse programs to children, teens, and families. Neujahr is passionate about forming connections with patrons and believes that libraries are invaluable safe havens, providing services and resources for everyone in the community. In 2023 she was honored to receive the Lemony Snicket Prize for Noble Librarians Faced with Adversity from the American Library Association.

When/where: November 20, 7:00 p.m. Eastern via Zoom

Registration & more info: https://events.iu.edu/luddy-indianapolis/event/1550339-lis-industry-speaker-series-denise-neujahr-spokane-p

All speaker sessions are recorded. You may view each semester’s lineup and follow a link to recordings of past speaker sessions from our series page: https://luddy.indianapolis.iu.edu/events/lis-speaker-series.html

• This program has been approved for 1 LEU (Library Education Unit) through the Indiana State Library. Please reference their continuing education site and approved providers page for self-documentation guidance and more information.

More than $300,000 in funding is available annually through the ALA Scholarship Program.

The American Library Association (ALA)  Scholarship Application is now accepting applications for the 2025 – 2026 academic year.  Applications are open through March 1, 2025.

Reporting to the Manager of Operations and in consultation with the Systems
Coordinator, the Library and Archives Systems Technician will ensure the
stability and performance of library and archives systems, customize and
enhance software, and troubleshoot software and associated hardware issues
at the three locations (on campus at the main Laurentian University Library
and Archives and the Education Resource Center, and downtown at the
Architecture Library).

RESPONSIBILITIES AND DUTIES

– Daily systems monitoring and maintenance;
– Administer library and archives systems (including the integrated
library system, web site, institutional repository, proxy server, etc.);
– Maintain, customize and enhance library and archives systems, applying
upgrades, performing backups, ensuring overall health of systems;
– Track and document all maintenance, customizations, and enhancements;
maintain and update existing documents as required;
– Maintain and support software, hardware, and access to online
resources in the Library and Archives;
– Liaise with Library and Archives staff and faculty for overall
computing needs, providing technical service, support and maintenance of
Library and Archives-specific software and hardware including scanners,
microform readers, and digital forensics;
– Support Library and Archives staff and faculty with system issues,
including desktop and remote access to applications where applicable;
– Assist Library & Archives staff and faculty in troubleshooting and
resolving issues with Library and Archives-specific resources;
– Liaise with IT team members to respond to systems and server-related
escalations;
– Liaise with library systems staff at other universities and consortial
organizations (such as Scholars Portal) to resolve interaction issues with
library systems and services;
– Collaborate on the assessment of emerging systems for adoption by the
Library and Archives; and
– Perform other duties directly related to this position as assigned.

Qualifications

– Three-year accredited diploma in Computer Systems Technology –
Software Development or related program;
– One to three years of relevant experience;
– Experience with full-stack web development; Linux system
administration; and programming in Python, Java, or PHP is an asset;
– Knowledge of Library and Archives software is an asset, including Alma
+ Primo VE, DSpace, Drupal;
– Demonstrated ability to troubleshoot equipment and software issues;
– Well-developed problem-solving skills in order to identify problems,
determine possible solutions and select the appropriate action;
– Excellent interpersonal skills and proven ability to work well with
others;
– Knowledge of an Indigenous language or demonstrated fluency is an
asset; and
– Ability to work fluently (verbal and written) in both official
languages, French and English, is required.

The official University hours of operation shall be from 9:00 a.m. to 4:30
p.m., Monday through Friday, during, and including, the months from
September to April, and from 8:30 a.m. to 4:00 p.m Monday through Friday
during and including May to August., amounting to thirty-three and
three-quarter (33.75) hours per week.

https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Flaurentian.ca%2Fposition-application%3Fpostingid%3D5857b8c6-1ab8-cca4-e7de-673377220346&data=05%7C02%7Caustroud%40IU.EDU%7Cbc3815e23e2748b3630c08dd04d96dbc%7C1113be34aed14d00ab4bcdd02510be91%7C0%7C0%7C638672054150575145%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=PSz%2BFGLR%2BAm6k301o5IgzBRecdsiLA%2FFQJVvbjv3pvA%3D&reserved=0

About the University of Toronto Libraries
The University of Toronto Libraries system is the largest academic library in Canada and is consistently ranked in the top ten among academic research libraries in North America. The system consists of 40 libraries located on three university campuses: St. George, Mississauga, and Scarborough. This array of college libraries, special collections, and specialized libraries and information centres supports the teaching and research requirements of over 300 graduate programs, more than 70 professional programs, and about 700 undergraduate degree programs. In addition to more than 12 million volumes in 341 languages, the library system currently provides access to millions of electronic resources in various forms and over 31,000 linear metres of archival material. More than 150,000 new print volumes are acquired each year. The Libraries’ data centre houses more than 600 servers with a storage capacity of 1.5 petabytes.

The Opportunity
The University of Toronto Libraries seeks an innovative, collaborative, and knowledgeable professional to lead the transition to single sign-on (SSO) access for licensed electronic resources, with a primary focus on ensuring secure, stable, and seamless access to the library’s extensive online collections.  Reporting to the Metadata Technologies Manager and working collaboratively with the E-resource Acquisitions team, Metadata Services, and Information Technology Services, the Systems and E-Resource Access Coordinator will play a critical role in safeguarding both the library’s systems and users’ personal data, ensuring all access points comply with institutional security policies. In addition, the incumbent will work with the team responsible for addressing and resolving e-resource access issues for students, faculty, and staff, while also developing proactive strategies to continuously enhance ease of use. By mitigating potential access barriers, the Systems and E-Resources Access Librarian will help support teaching, research, and learning. As part of a cross-unit team managing the University’s expansive e-resources portfolio, this role will also explore and integrate emerging technologies—such as new authentication protocols, AI tools, and discovery enhancements—into the library’s infrastructure, creating a forward-looking, secure digital environment.

Representative projects include:

1.  Overseeing UTL’s configuration, maintenance, support and transition to SSO access for the Library’s licensed electronic resources.
2.  Establishing a coordinated workflow between UTL ITS and the University’s Central IT Security Team to ensure compliance with institutional security policies and address any security-related issues.
3.  Working with colleagues to understand e-access issues raised in the most recent library survey, identifying patterns, and developing solutions to improve user experience.

Responsibilities:

1.  Ensures ongoing maintenance and proper integration of a SSO solution with other library systems and workflows, such as metadata description, discovery, fulfillment, acquisitions, course reserves, learning management systems, digital repositories, financial and acquisition systems, student information systems, and campus authentication services.
2.  Ensures reliable and efficient access to the Library’s digital collections and resources by serving as a coordinator between various units—including e-resource acquisitions and licensing, metadata services, the Information Technology Services (ITS) team, campus partners, and external vendors.
3.  Works with the e-resources troubleshooting team, analyzes problem trends and exceptions, and provides user-centered problem resolution.
4.  Provides expert and timely communications about e-access for a broad range of internal and external audiences; tailoring those communications to fit the circumstances and audience.
5.  Works collaboratively with the LSP management team, coordinating the technical and user-facing aspects of electronic resource access.
6.  Works with the University’s Central IT security team and vendors to conduct information risk assessments to identify and mitigate potential security risks associated with electronic resources and access
7.  Investigates and evaluates new technologies, such as AI tools, that support or enhance access to electronic resources.
8.  Provides guidance on security and access in the evaluation of AI tools and other new products and technologies considered for purchase.
9.  Provides leadership and expertise for establishing and maintaining stable and consistent online access to e-resources through coordination and leadership of e-resource troubleshooting, engaging subject librarians, vendors, and staff in the process.
10. Collects, analyzes, and interprets data on electronic resource usage to identify trends, user needs, and access issues; develop and implement data-driven strategies that enhance user experience and improve access to e-resources.
11. Designs and leads training for frontline staff to address common access issues, emergent problems, and ongoing needs.

REQUIRED QUALIFICATIONS:

1.  Master’s degree in library, archival or information science from an accredited institution.
2.  Demonstrated commitment to the values of inclusivity, diversity, equity, anti-racism and accessibility.
3.  Understanding of the current landscape for user security, privacy and identity management for electronic resources.
4.  Understanding of e-resource acquisition and licensing.
5.  Understanding of the technologies used to manage and access e-resources.
6.  Familiarity with, and the ability to become skilled in scripting languages such as Python, R, etc.
7.  Excellent oral and written communication skills and the ability to communicate technical information to a general audience and to interact effectively with students, faculty, and staff.
8.  Project management skills, organizational and problem-solving skills and ability to manage multiple competing priorities.
9.  Highly collaborative and collegial, with the ability to work in a team-based environment.
10. Aptitude for complex, analytical work with an attention to detail.
11.

PREFERRED QUALIFICATIONS:

1.  Working knowledge of library standards and protocols such as MARC21, MARCXML, and OpenURL.
2.  Working knowledge of library services platforms and discovery systems, such as Alma and Primo VE.
3.  Understanding of the AI and machine learning landscape, particularly in the academic library context.
4.
Knowledge of trends or developments in information access that are responsive to user search needs in an academic setting.

Salary and Terms of Appointment:

It is anticipated that this position will be filled at the Librarian I level, subject to review and experience. Minimum salary: LIB I:  $76,403; (Salary is dependent on rank at hire and qualifications). This is a 2-year contractually limited term appointment.

The University of Toronto Libraries thanks all applicants but will only contact applicants selected for an interview.
Please apply online at: https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fjobs.utoronto.ca%2Fjob%2FToronto-Systems-and-E-Resource-Access-Coordinator-%2528Librarian-I-CLTA%2529-ON%2F586231117%2F&data=05%7C02%7Caustroud%40IU.EDU%7C74deca17a20741f869da08dd03f2e43e%7C1113be34aed14d00ab4bcdd02510be91%7C0%7C0%7C638671063963135907%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=KFLpinTcKaY1WIDZDZTE%2Bhi%2FqbNqQm%2BMAMIrqzJRLmQ%3D&reserved=0