Butler Libraries
Information Commons Graduate Assistant- Friday & Saturday
Position state date: August, 24, 2019
Reporting to the Associate Dean for Instruction and Information Services, the Information Commons Graduate Assistant (GA) supports weekend operations of the Information Commons desk at Irwin Library. This position staffs the desk and provides circulation and basic references services when needed and oversees the safety of the building’s resources and occupants. The Information Commons GA is a resource for Information Commons student assistants concerning policies and procedures and performs project-based digitization or metadata tasks in support of Butler Libraries digital initiatives.
Primary Responsibilities:
• Assist with the training and support of Information Commons student assistants in the circulation and basic reference functions of the Information Commons service point. This includes providing guidance concerning material and equipment checkout, basic research inquiries, and use of inhouse equipment such as computer lab computers, microfilm readers, and photocopiers. • Monitor library closing procedures at the end of library hours. • Troubleshoot circulating laptop computers, iPads, cameras, and other equipment. • Understand and apply the principles, policies, and procedures regarding user privacy in library services. • Assist the Information Commons program with other duties as assigned.
Desired Knowledge, Skills, and Abilities:
• Strong communication, interpersonal, and teamwork skills. • Ability to problem-solve, resolve or refer patron issues in a customer service environment. • Carry out assigned administrative tasks. • Commitment to providing excellent customer service. • Basic knowledge in using computer applications such as Windows and Microsoft Office software and web-based office tools as well as troubleshooting laptop and iPad hardware. • Experience with library computer applications. • Knowledge and ability to apply University and Library policies.
Minimum Qualification • High School Diploma plus two years related college course work or other combination of education and training that provides the required knowledge and skills. • Graduate students seeking experience in an academic library or academic setting are strongly encouraged to apply.
Working Conditions • Hours: Friday: 4:00 p.m. to 8:15 p.m. and Saturday: 3:00 p.m.– 8:15 p.m. during fall and spring semesters. • Occasional lifting of equipment and materials in excess of 25 pounds. • Ability to monitor/patrol building concerning safety and security issues.
Reports to: Sally Neal, Associate Dean for Instruction and User Services, Butler Libraries
To apply, visit Handshake, Butler University’s student employment portal and follow the directions outlined here or provide a resume and cover letter to: Sally Neal, Associate Dean for Instruction and User Services, sneal@butler.edu. Screening of applications begins immediately, and will continue until the position is filled.