For more information and to apply, click here.
Position Type:
Full-time
Department:
Administration
Beginning Pay:
$69,638.40 – $87,068.80, Annually
Pay Range:
$69,638.40 – $104,499.20, Annually
Description:
The Chief Public Service Officer provides innovative leadership for the Public Service division of the St. Joseph County Public Library. With an unwavering commitment to Diversity, Equity, and Inclusion, the person in this position will:
- Oversee the Public Service division, which includes; Main Library Public Service Departments, Branch Libraries and Public Safety.
- Coordinate, delegate, and facilitate Public Service Division projects in conjunction with Senior Leadership and staff in other divisions.
- Plan, create, implement and perform analysis of the Strategic Plan in partnership with the Administrative team.
- Create, implement and review Library Policy, with specific responsibility for SJCPL’s Public Service Policy Manual. Interpret current policies for staff and patrons.
- Develop and foster staff engagement in collaborative and creative problem solving; facilitate implementation of solutions that improve efficiencies, reduce, or eliminate barriers to services, and increase staff and customer satisfaction.
- Provide mentoring and coaching to directors, managers, and staff that creates and sustains a positive workplace culture.
- Monitor library trends and innovations and engage department managers in analysis and evaluation for providing new services or resources and implementing improvements in methods and processes.
- Provide insight and analysis for Administration and the Library Board.
- Administer Library in the absence of the Executive Director.
- Participate in Capital Projects planning and management.
- Ensure compliance with state and federal standards.
- Develop annual budget for the Public Services division. Oversee budget expenditures.
- Network and partner with local organizations. Be an active participant in community events.
Education & Experience:
- Masters in Library Science from ALA accredited institution
- At least 7 years public library experience, including experience providing direct service to the public.
- At least 4 years management experience, including 2 years of supervision of managers.
- A valid State of Indiana Librarian Certification, Level 2 obtained within three years of hire as a condition of employment.
Hours:
- Full time, 40 hour workweek.
Requirements:
- Thorough understanding of current public library services and technology, with an emphasis on future trends and developments.
- Public service orientation and commitment to excellent and genuine customer service.
- Excellent verbal and written communication skills, superior organizational skills, and strong attention to detail.
- Excellent problem solving and decision making skills, and a high level of initiative.
- Strong leadership skills and the ability to coach, mentor and empower staff in a decisive, professional, and diplomatic way
- Demonstration of character and integrity in all situations while upholding SJCPL’s ethical standards.
- High proficiency with technology and data analysis.
- Experience working with local government and/or non-profits.
- Strong commitment to the mission, vision, and values of SJCPL with a proven track record of serving our community.
- Collaborative and harmonious work style
- Spanish language skills preferred.
Leave a Reply