OVPUE staff may have noticed that the OVPUE IT ticketing system looks a bit different than it has in the past. IT recently transitioned to a new platform for tracking tickets called ServiceNow. This change has come with a new feature, the ServiceNow Service Portal. The ServiceNow Service Portal is a web application that allows… Read more »
Cybersecurity Tips for Working from Home
Ensuring that institutional data, and cyber infrastructure, are secure is a shared responsibility for all staff at IU. It is equally important to ensure that best practices are observed, and safeguards are in place, while working from home as when working from the office. Working remotely requires employees to exercise greater vigilance in ensuring that necessary security measures are taken in home environments, since these lie beyond the purview of IT staff.