Welcome to Part 3 of our ongoing series celebrating October as Careers in Student Affairs Month! (Be sure to read Part 1 and Part 2 too!) All month, we are highlighting staff members from different teams and departments.
Heather Bowns
Bradford Woods
Heather is assistant director of recreation therapy at Bradford Woods, and she has worked at IU for one year.
What drew you to this field?
It was the chance to be part of a larger community at IU and to connect with Hoosiers across Indiana. Bradford Woods has such a strong reputation statewide, and I constantly meet people who have been impacted by the work we do, whether through our recreational therapy summer camps, environmental education programs, team-building activities, or even just renting space on our property.
What’s one specific moment or story in your career that exemplifies why you enjoy working in Student Life?
Every single day at camp at Bradford Woods, we celebrate successes—no matter how big or small. For one camper, that success might be holding a paintbrush for the very first time, while for another it could be climbing our 50-foot Tango Tower for the fifth time that day. These moments aren’t just victories for the campers; they also remind our staff and myself to slow down, appreciate the small wins in our own lives, and stay present in every moment. Moments like these are exactly why I love working in Student Life, because I get to witness growth, celebrate achievements, and be part of experiences that truly make a difference in people’s lives.
What advice do you have for people thinking about working in this field?
My advice is to be adaptable and never lose passion for what you do. Every day looks a bit different, and you never know what opportunities (or challenges) may come your way. Passion is what keeps you grounded through the hard days and makes the rewarding moments even more meaningful.
Ryann Siefers Magness
Center for Veteran and Military Students
Ryann has worked at IU for 3.5 years and currently serves as senior assistant director of operations and outreach at the Center for Veteran and Military Students.
What drew you to this field?
When I was studying anthropology at IU, I used the military education benefits specific to military dependents, which were my father’s Post-9/11 GI Bill and the Indiana Tuition and Fee Exemption for Children of Disabled Veterans.
In my current role, I can use my experience connecting with people from different backgrounds, digging into policy analysis, and advocating for meaningful changes. Supporting students is not the only part of this field that I enjoy. Through IU events and conversations, I discover more pockets of staff and campus partners who are doing similar work in advocating for students and cultivating collaboration.
What’s one specific moment or story in your career that exemplifies why you enjoy working in Student Life?
Many of our students are dependents, such as myself, who are secondary recipients of information about the military education benefits their parents/guardians earned through service and/or a U.S. Department of Veterans Affairs disability. Empowered by this, I continue to work as an advocate for those students by spreading awareness about the hoops students jump through to receive this funding and host outreach events where students can connect with other dependents to share experiences, get our help, and forge bonds. The intersection between my identity as a veteran dependent who used the Indiana Tuition Remission for Children of Disabled Veterans and my role as a staff member on the CVMS team allowed me to reflect on how my needs and experiences can directly fuel my efforts to create better policies and processes within higher education.
What advice do you have for people thinking about working in this field?
Whatever your background, education, or professional experience, you would be an asset to a student affairs team. If you question whether your experience would slot in well with our teams, like I did, I encourage you to give it a try. I have learned and grown in this field as a professional and a person.
Cass Holden
Human Resources
Cass is an HR business partner and has worked at IU for one year.
What drew you to this field?
I love helping people as an HR professional, and I love working at an institution of higher education. When there was an opportunity to marry those two passions by working in human resources with a department directly supporting our students, I was very excited. I have the privilege of supporting the people who support our students every day. Every day I get to talk to potential new colleagues about the incredible work that is already being done and learn about the passion they would bring to IU.
What’s one specific moment or story in your career that exemplifies why you enjoy working in Student Life?
When I first started in higher education, I worked in a student-facing position, helping students make financial plans that would allow them to continue to pursue their educational goals. So many of those students have gone on to do amazing things, but I think about one who is a current Ph.D. candidate. It is such an honor to watch her continue pursuing and achieving her goals.
What advice do you have for people thinking about working in this field?
This job is incredibly fulfilling and is always changing. If you are a lifelong learner and passionate about helping people, it is a wonderful career path. I would encourage people to speak with those already practicing HR to learn about the day-to-day work and what specialty areas exist within the HR profession.
Nalini Krishnan
LGBTQ+ Culture Center
Nalini is the interim program coordinator at the LGBTQ+ Culture center and has worked there for less than a year.
What drew you to this field?
I was drawn to student affairs because I’ve always believed that care and community can transform people’s lives. I first experienced this through queer and trans networks of support that sustained me when I needed it most. What excites me about this field is the chance to take that spirit and translate it into programs, mentorship, and structures that are backed by the institution. For me, student affairs is about turning values like mutual support and resilience into concrete opportunities and resources that help students succeed.
What’s one specific moment or story in your career that exemplifies why you enjoy working in Student Life?
One formative experience for me was helping organize a statewide LGBTQ+ student conference during my time at IU. Students arrived carrying uncertainty and sometimes isolation, but left with new networks, mentors, and a stronger sense of connection. Watching that transformation unfold showed me how powerful it is to create spaces where students feel part of something larger than themselves. That lesson has stayed with me in my professional role at the LGBTQ+ Culture Center. I carry the same commitment into the programs I design now, always with the goal of helping students leave more connected and supported than when they walked in.
What advice do you have for people thinking about working in this field?
Since I’m still early in my career, my advice comes more from what I’m learning than from long experience. One thing I’ve noticed is how important it is to value both the visible and the behind-the-scenes work. The big events are exciting, but I’ve found that everyday moments like mentoring a student, checking in consistently, or designing systems that make support sustainable can matter just as much. I’m still learning how to balance those pieces, but I think that willingness to keep growing alongside students is part of what makes this work meaningful.
Tracy Goodman
Indiana Memorial Union
Tracy has been associate director of the IMU since May 2025.
What drew you to this field?
Like many of my colleagues, my path into student affairs began with my own involvement as an undergraduate student. I attended Central Michigan University and majored in speech-language pathology—a field I truly loved. During my junior year, I began seriously exploring what professional setting and age group I wanted to work with: children, adults, seniors? In schools, hospitals, or private practice?
As a part of my program’s required practica, I had the opportunity to work with a variety of clients in our on-campus Speech and Hearing Clinic. Most of my early experiences were with children under three years old. For my final semester, I requested an adult client and was paired with a fellow college student. That experience turned out to be a turning point. I absolutely loved working with my client and enjoyed the format of our sessions compared to working with small children.
Although I had not yet decided which graduate program to pursue, I began to explore opportunities that would allow me more time to decide my next steps. After graduation, I accepted a position with my sorority’s national organization, which involved visiting campuses and connecting with our chapters and student affairs professionals. Those conversations and campus visits solidified my interest in the field. My graduate school search led me to Indiana University Bloomington and the Higher Education and Student Affairs program. During my program, I held an assistantship in the IMU with Union Board, and internships in Student Activities, as a live-in chapter advisor, and at Association of College Unions International (ACUI). I also had a summer internship at the Student Center at Georgia Tech. All of these were impactful experiences, but when I walked through the doors of the IMU and began learning from the team and seeing the partnership between the student staff, I knew working in college unions was for me!
What’s one specific moment or story in your career that exemplifies why you enjoy working in Student Life?
When I reflect on my career, it’s nearly impossible to point to one moment. Instead, I see a collage of experiences—welcome weeks, student-led events, graduations, classes taught and countless everyday interactions. I remember the faces of students I’ve advised, the graduate assistants I’ve worked with, and the incredible teams I’ve been part of—as well as those who mentored me. It’s not a single story, but how those moments are sewn together, like a quilt I wish I had the skill to make! Is it about the students we serve? Absolutely. They’re the “why.” But it’s also about the exceptional colleagues I’ve been fortunate to work with—talented, engaged, empathetic, and committed to working toward shared goals.
What advice do you have for people thinking about working in this field?
Explore. Shadow professionals. Ask questions. Say yes to opportunities, even if you’re not sure where they’ll lead. This work is meaningful, dynamic, and rooted in community. If you’re curious about it, take the first step. You just might find your place here.
Suzanne Allen
IU Corps
Suzanne is director of IU Corps and has worked at IU for six years.
What drew you to this field?
I enjoy seeing students learn through experiences beyond the classroom. It’s inspiring to watch them overcome challenges and develop skills in leadership, community building, problem-solving, and collaboration. Supporting their growth is what makes this work meaningful to me.
What’s one specific moment or story in your career that exemplifies why you enjoy working in Student Life?
One of the most rewarding moments in my career was supporting the student advisory board that founded the Volunteer Corps student organization. Through guidance and hands-on experiences, they strengthened their leadership skills, built strong relationships with community partners, and eventually led the first IU Little Day of Service.
What advice do you have for people thinking about working in this field?
You learn as much from the students as they do from you, and the difference you make in their lives is what makes this work meaningful.
Annie Willis
Dean of Students Office
Annie serves as associate director for care and advocacy in the Dean of Students Office and has worked at IU for 43 years.
What drew you to this field?
My interest started during my undergraduate education at State University of New York, Binghamton. I wanted to pursue a degree in the field and was advised to apply to IU Bloomington as some of the best-known practitioners taught there.
I received a letter of admittance from Dr. Betty Greenleaf, chair of the School of Education, one of the nation’s leading pioneers in student affairs. She admitted me to two simultaneous master’s degree programs: Higher Education and Student Affairs and Counseling and Guidance Education.
Upon Dr. Greenleaf’s passing away the summer prior to the start of my fall semester, Dr. Robert Shaeffer, the new chair for the School of Education (and another nationally recognized pioneer in higher education and student affairs), let me know that he would be my academic advisor. I owe my career to Dr. Greenleaf and Dr. Robert Shaeffer along with Dr. George Kuh, Dr. Phillip Chamberlain, Dr. Paul Munger, and other higher education pioneers who were at IU Bloomington during my graduate education. It was an amazing experience that I cherish and honor along with earning the degrees.
What’s one specific moment or story in your career that exemplifies why you enjoy working in Student Life?
I believe in students and their pursuit of a well-rounded college education. I believe in the people power of students and their desire to be acknowledged, seen, and heard as valued citizens in higher education/student life and that they contribute to the greater good of the university’s success of retaining and graduating students.
Over the four decades of my service to students, countless students have told me that they did not think that they belonged or could complete a degree at IU. I would tell them that they could earn an IU degree. Students told me that they could sense that I believed in them and that I made them feel respected, welcomed, valued, and cared for without making any judgments or assumptions about them. Many students have adopted me as an aunt and have referred to me as their “IU Auntie Annie” and I have adopted them right back regardless of who they are. They are wonderful people to me who want to earn a college degree and know they are supported along the way. I love IU students and I love IU!
What advice do you have for people thinking about working in this field?
Commit to the work by showing students that you care by being present, listening more than you speak, and being kind, considerate, and willing to learn from the students to better understand what they need.
Don’t fear seeking out colleagues who could possibly better assist you in serving students in the best possible manner. Also, remember to rest yourself mentally and physically as needed so that you can be the best possible version of yourself for you and for the students. Being kind to yourself will benefit the students as well as yourself and others.
Lastly, exercise your smile muscles so that they become so strong that they push away any attempted frown wrinkles from jumping on your lovely face. A lovely smile is a big hug to the students. Be thankful that you out of all the people in the universe get to be in the field of student life.


What’s one specific moment or story in your career that exemplifies why you enjoy working in Student Life?

What’s one specific moment or story in your career that exemplifies why you enjoy working in Student Life?
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