Before emailing about your refund ……
- Review your STUDENT CENTER:
- under the drop down FINANCIALS
- VIEW/PAY BILL
- STATEMENTS
- If you have a credit balance there will be a “–“ sign under Most Recent Statement.
- A credit balance is indicated by a “–“ sign. For example: a $150 credit balance will display as –$150. Credit balances will be REFUNDED to designated Direct Deposit accounts after the first week of classes.
- Don’t have a Direct Deposit account set-up? Click here to set it up or search the words “Direct Deposit” in your STUDENT CENTER
- If Direct Deposit is not set up a check will be mailed to the address on record.
- under the drop down FINANCIALS
Monday August 28th aid will apply to Bursar Accounts by the END of the day ONLY IF….
- NO outstanding Financial Aid items (including Missing High School Transcripts) exist.
- Go to your STUDENT CENTER at IU under the drop down MY INFORMATION
- If all items under the ‘Details’ link are marked as ‘Received’ we are still working on your application, a refund cannot be issued yet.
If you are due a REFUND (see above ‘Review Your Student Center’)
- Refunds issued by Direct Deposit typically post to designated bank accounts within 4 business days after the date the refund was ordered (zero balance now appears on your Bursar Account).
- Refunds issued by check will typically be mailed within a week of date it was posted on your Bursar Account and delivery will be determined by the USP Service.
You must allow for processing time of the refund. If you have followed the above steps and still have questions you may email us at sbfinaid@iusb.edu.