When Jacqueline DuBois remembers her time as an intern, she imagines driving to the Starbucks on 13th and Capitol, ordering an iced shaken espresso, and opening her laptop to the Auxiliary Services social media pages. 

DuBois began her internship with an iPhone and a vision of what Auxiliary Services’s social media presence could become. Now, she leaves behind a creative team of three social media interns, two photography interns, and successful social media accounts for six separate units. 

“I got onto Aux in April of 2022, and I started building out what accounts would be made and how each account would look,” DuBois said. “A lot of planning happened in terms of building the social media channels.” 

Each unit’s social media accounts became unique reflections of how that unit served IUPUI students. DuBois remembers transforming the IUPUI Bookstore accounts from internal news to a bright and colorful feed dedicated to celebrating the products the bookstore has to offer. 

“For the bookstore, I wanted to start bringing in models from IUPUI to be able to showcase students on the page,” DuBois said. 

Another one of DuBois’s social media changes was an unexpected, but savvy, marketing technique: incorporating memes into the Auxiliary Services accounts. DuBois says that memes are a great way to boost engagement on a social media page as students share and repost them. 

“One of our best performing posts was that Barbie and Ken meme where she’s holding Ken,” DuBois said. 

As Auxiliary Services’ social media presence grew, DuBois recognized a need for a team of interns to grow alongside it. She believes the best way to inspire creativity in marketing, regardless of the company or job description, is through collaboration.

“I like social media in terms of the creativity, but thinking about it as a 40 hour a week job, you have to always be creative, which is why I think it is important to have huge teams of creatives in social media,” DuBois said. 

Initially, DuBois was responsible for posting on all Auxiliary Services related accounts. However, she soon requested a second social media intern dedicated to the Center for Young Children and mascot social media. Following that was a sports marketing intern for the IU Natatorium and Carroll Stadium accounts. 

“When all the IU Indianapolis stuff started to get introduced and Aux began switching things over, I was like, we need to have more people on our social media and our creative team,” DuBois said. “That’s when we interviewed for the CYC and mascot intern, and I met Sawyer, who is our social media sports marketing intern, at a panel a year ago.” 

DuBois also suggested hiring photography interns to provide the Auxiliary Services social media with a more professional look. Now, Auxiliary Services boasts two photography interns who are able to cover events across all units. 

“I knew getting a photographer would step our social media up tremendously,” DuBois said. 

One of these photography interns was Via Keith. DuBois and Keith collaborated on posts for the bookstore and main Auxiliary Services social media accounts.

“Knowing and working with Jaqueline has been a great privilege,” Keith said. “She is very driven with an outstanding ambition in any work environment. I have loved being her co-worker as well as her friend.”

Along with helping to grow the Auxiliary Services network, DuBois spent her college years building her personal network. After entering college separated by masks and quarantines, DuBois feels she is making up for lost time with her community. 

“Since freshman year, I’ve grown to love being around people and surrounding myself with people that come from different walks of life and have different motivations and passions,” DuBois said. 

In the future, DuBois hopes to find a job related to marketing research. Her time at IUPUI taught her that, in addition to social media work, she is also a passionate researcher, writer, and lifelong learner. 

“Learning about why people do what they do, and why they make buying choices that they do, is so interesting to me,” DuBois said. 

Thanks to DuBois, Auxiliary Services’ social media presence has become more unique and compelling, and its creative intern team has become more collaborative, providing opportunities for future students to apply their learning through on-campus work experience. Auxiliary Services congratulates Jacqueline DuBois on her graduation and wishes her the best of luck in the future.

As a graphic designer and 2D animator, of course Ashley Campbell has a favorite animated movie. It’s called Robot Dreams, released in 2023. She saw it last year at the Kan-Kan Theater. 

“It’s about a dog who builds a robot friend, and they’re living in New York in the 90s. It’s very cartoon-y and fun, but also really down to earth,” Campbell said.  

Since April of last year, Campbell has been Auxiliary Services’ graphic design intern. Her creativity spans across all branches of Auxiliary Services. 

“I help with general graphic design needs. Most of the time, that would be social media posts with the different Instagram accounts across Auxiliary, like the CYC and Natatorium,” Campbell said. “I also occasionally help out with print media we need designs for, whether that’s wall installations or flyers or any sort of paper needs.” 

Campbell’s design style is actually a lot like Robot Dreams. She has a gift for designs that make digital and physical spaces more welcoming. At Auxiliary Services, she is always innovating new ways to make everyday campus life joyful. 

“Auxiliary Services has so much fun to offer,” Campbell said. “I want to make it fun and welcoming for other students, whether it’s for one Instagram post or a larger window decoration.” 

You can find one of Campbell’s designs on campus in Hine Hall. It’s a window decal showcasing all the branches of Auxiliary Services. In collaboration with project management specialist Maggie Regan, this was one of Campbell’s first designs.  

“I thought that it would be really fun to make a collage board of all the different things that Aux Services encompasses. So I tried to make it like a corkboard, or somebody’s Pinterest collage,” Campbell said. “I put some little pins in there and Post-It notes.” 

As a computer graphics major, Campbell entered her internship with some design experience from past internships and classes. However, this window decal showcased her skills to the campus community for the first time. For Campbell, it was a reminder that a creative career was the right path. 

“To have my design up on a window after we finished, and being able to physically see what we had worked on being put up, I was like, ‘Oh my gosh, wow, I am a designer,’” Campbell said.

As a student worker, Campbell recognizes the importance of these early career experiences. She enjoys connecting with other interns, especially those she might not normally meet in her classes. 

“There are so many student workers across all of campus, and it’s really nice, especially within Aux Services, to get to see how much we’re all working together while still studying and learning,” she said. 

After graduation, Campbell is planning to continue her internship at Auxiliary Services for the next few months and is considering a graduate degree in 2D animation.

“A dream job would be in the 2D animation industry,” Campbell said. “A miniseries or a TV show is where I would definitely see myself.” 

Maggie Regan has worked with Campbell for the entirety of Campbell’s time at Auxiliary Services. To this day, they continue to create designs together. In addition to window decals and social media posts, Regan says they have wrapped vending machines and designed logos. 

“Ashley has a very eclectic style. She really plays with texture and composition,” Regan said. “There’s an illustrative quality that I really connect with.” 

Regan says that watching Campbell improve and thrive as a designer through her internship at Auxiliary Service has been an exciting experience. 

“She’s always been so eager to work on things, and I’ve seen her confidence in her own work and executing an idea grow so much in the past year,” Regan said. 

Because of Campbell’s work. Auxiliary Services is a friendlier and more inviting place. During her internship here, her creativity has reached every unit, and it will continue to do so in the next few months she’s able to be here. Auxiliary Services congratulates Ashley Campbell on her graduation and wishes her the best of luck in the future.

For the month of February, the Aux blog is highlighting Associate Vice Chancellor Angela Hill. From a position at the former University Place Hotel to her current leadership role, Hill’s professional journey has been an intersection of service, technology, and “ikigai,” a lifestyle she discovered through the two years she spent in Japan as a young adult. 

“They have a philosophy, a way of being, called ‘ikigai,’ and it’s about finding what it is that you love and putting it to work for you,” Hill said. 

Hill’s path of “ikigai” began with an early childhood interest in technology. 

“Back to fourth grade, my science projects were always electrical conduits. I always had that fascination, which is what drove me eventually to the audiovisual, technology, and telecommunications,” Hill said. 

With this passion in the forefront of her mind, Hill began her college experience with hopes of pursuing a career in the technology field. However, she quickly discovered a curiosity for foreign languages and cultures as well, particularly Japanese. 

“My undergrad was in telecommunications at Ball State University,” Hill said. “During my undergrad, I also minored in Japanese, and it was the learning of that language that actually took me to Japan after I graduated.” 

Hill’s two years in Japan allowed her to re-evaluate her career interests. Beyond her expertise in telecommunications and the Japanese language, Hill became certain of a third passion: serving others. 

“When I went to Japan, I did not know what I wanted to do. I didn’t set out to go into the university market or higher education as an auxiliary services professional. I knew I liked service and have always been one to serve, whether that be in hospitality or technology,” Hill said. 

 So, Hill returned to the United States and to school, earning a master’s degree in technology. To support her degree, Hill made the pivotal decision to accept a job on the IUPUI campus, though not initially in Auxiliary Services. 

“I started working in the technical services department, otherwise known as the AV department within the university hotel and Pawprint Center,” Hill said. 

As Hill’s first few years with IUPUI came and went, Hill watched the university, and her role within it, adapt. 

“The university wanted to expand more broadly and impact something different than just conferences, so I was given the opportunity to go into Auxiliary Services,” Hill said. “I started working on the hospitality side and the ‘back end’ of accounting and business, and from there it just grew and grew.”

Today, Hill describes her position as Associate Vice Chancellor as one in line with the passion that determined her path of “ikigai” years ago. 

“I serve a team of amazing service-oriented professionals who work hard every day to support the student success at the university,” Hill said. 

As IUPUI transitions into IU Indianapolis, Hill looks forward to the positive changes coming to Auxiliary Services. Her hope is to find new and creative ways to serve students, faculty, and staff as Indiana University’s strategic plan for 2030 unfolds. 

“For us internally, that’s what’s next: making sure that we are recognized for contributing to IU Indianapolis becoming that best urban research university, looking to create new programming and services that fits today and will take us to 2030,” Hill said. 

A Word from Angie 

Hill was excited to share her favorite moments from her career at Auxiliary Services. Below, she tells the story of a recent Auxiliary Services leadership retreat and the new developments they have planned.