ITCP Weekly Update October 14 – 18 – A weekly digest from IT Community Partnerships of what our IT colleagues need to know

In today’s issue
Announcements
Upcoming events
Mailings
Resources
Did you know

Announcements

• Namecoach, VoiceThread, Examity, and Jamboard Retirement

Four tools administered by the UITS eLearning Services team will be retired over the next several months. Namecoach, VoiceThread, Examity, and Jamboard customers who are directly impacted have already been notified. See additional tool information at above link. Please contact instech@iu.edu if you have specific questions or concerns.

• Knowledge Base URL redirect mapping

Although Knowledge Base URLs from the legacy system will redirect properly for the next year to the Knowledge Base in ServiceNow, full redirect mappings are available in a shared KB URL redirect mappings folder which you can reference if you need to update websites or other resources. If a legacy URL has no redirect, that particular article was archived sometime before the transition. Archived articles are no longer available in the new KB, but the KM team can access them if needed.

Upcoming events

Wednesday, October 23
Supercomputing For Everyone Series: New Features in IU REDCap
noon-1pm ET
Registration required
This session will explore the new features that will result from upgrades to IU REDCap on October 27, 2024. REDCap is a self-managed, secure, web-based platform designed to support data collection and data management for research, operations support, and quality improvement projects. REDCap’s easy-to-use, intuitive features allow you to rapidly build and manage secure online surveys and databases. Registration information and session prerequisites are available at the above event link.

Thursday, October 24
Supercomputing For Everyone Series: Introduction to Deep Learning
noon-2pm ET
Registration required
This workshop introduces IU students, faculty, and staff to Deep Learning on the Big Red 200 supercomputer. Attendees will learn to create their first NeuralNet, RandomForest, and function optimizer with the Deep Learning software stack on Big Red 200. Detailed examples with documented code will be provided and discussed. No prior knowledge of these techniques is assumed. Knowledge of Unix and Python is needed for the hands-on exercises. Registration information and session prerequisites are available at the above event link.

Monday, October 28
IT Leadership Community Conversations on Leadership – Whether here or then: staying present at work
2-3pm ET
We will discuss being present, mindfulness, etc., and how to negotiate it in life and work. Help us crowdsource mindfulness, whether it is good, and how to deploy. This IT Leadership Community sponsored series of informal discussions about leadership is open to anyone in the IU IT community. Whether you are a current, emerging, or future leader, these discussions are for you. Meeting Zoom link, recommended pre-work, and discussion questions are available at the event link.

Monday, October 28 – Friday, November 1
EdCert course – CompTIA A+ Core 1
8:30am-4:30pm ET
[Registration is full.  Please contact edcert@iu.edu to be placed on waitlist.]
CompTIA A+ is the industry-preferred qualifying credential for technical support and IT operational roles. CompTIA A+ CORE 1 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting. The course is vendor-neutral and designed to assist in preparation for the CompTIA A+ Core 1 certification examination, 220-1101, one of two exams required for CompTIA A+ certification.

Friday, November 1
Endpoint Management Services – coffee hours: IU Print
3-4pm ET
Endpoint Management Services (EMS) invites you to bi-weekly, one-hour Microsoft Teams coffee hours to discuss and field questions about the IU Common Build and IU Print. This session is focused on IU Print. This will be followed in two weeks with a session focused on macOS Common Build. These sessions provide you the opportunity to become more informed about these services and to ask questions.

~  ~
Learn about and register for upcoming trainings, infoshares, coffee hours, and more. Visit the ITCP calendar for the full list of events currently scheduled. Find recordings of previous infoshares by logging into the ITCP Kaltura page.

Mailings

• Reminder: IU Common Build coffee hours October 18 [October 17]

Stay current on the latest service changes, security concerns, and information sharing events. Visit the ITCP blog for a searchable archive of ITCP mailings.

Resources
On the IT Community Partnerships homepage, find the tools and support you need and connect with the IT community.

• ITCP Blog
• ITCP Events Calendar
• IT People
• IT People documentation
• Handbook for those providing local UITS support

Did you know…
The award-winning training provided by UITS IT Training is now available to everyone at no cost — you don’t have to be part of IU. And because the courses are online, you can take them anytime, anywhere. Explore available topics.

IT Community Partnerships (ITCP) supports those providing local UITS support at Indiana University through timely communications of important IT information, opportunities to connect with the IT community, and data resources to aid in decision-making for their unit or service.

ITCP Weekly Update October 7 – 11 – A weekly digest from IT Community Partnerships of what our IT colleagues need to know

In today’s issue
Announcements
Upcoming events
Mailings
Resources
Did you know

Announcements

• Kaltura Recording: Coffee Hours – EMS macOS Common Build – October 4

The recording of the coffee hours by Endpoint Management Services, originally presented on October 4, 2024, is now live.

• Canvas and Unizin Maintenance – October 15, 16, and 19

Unizin will be conducting maintenance on Tuesday, October 15, 2024, 5-7am ET and Wednesday, October 16, 2024, 1-3pm ET to perform mandatory upgrades to the CloudSQL network architecture affecting production, SIT, and UAT environments. In addition, on Saturday, October 19, between 8am and 12pm EST, Instructure (Canvas) will be performing a regularly scheduled monthly release in the IU Canvas instance.  There is no downtime expected for this maintenance. Additional details at above ITCP Blog link.

Upcoming events

Monday, October 14 – Friday, October 18
EdCert course – Microsoft Azure Administrator
8:30am-4:30pm ET
[Registration is full.  Please contact edcert@iu.edu to be placed on waitlist.]
This course teaches how to manage Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution. This course assists in the preparation for the Microsoft Azure Administrator AZ-104 certification exam.

Tuesday, October 15
IT Leadership Community Diversity and Inclusion Action Team workshop – Supporting international staff: The immigrant experience
1-2pm ET
In this session, we will provide essential information on hiring international staff, covering topics such as Optional Practical Training for F-1 students, the H-1B visa, and the permanent residency process. We will also explore the challenges international staff face, including timeline constraints, issues related to their dependents, and the limitations on growth opportunities while they are on visa status.

Whether you are a current student, full-time international staff member, or leader, these discussions are designed to help you understand the process and promote greater equity for international employees. This IT Leadership Community D&I Action Team workshop is open to anyone in the IU IT community. Meeting Zoom link is available at the event link.

Thursday, October 17
Supercomputing For Everyone Series: Quantum Computing
10am-2pm ET
Registration required
This workshop provides a brief overview of quantum computing. A description of what it can and cannot do will be presented. Topics to be discussed include changes quantum computing will make to the non-quantum, general HPC community, and why a disparate collection of large corporations are investing huge sums of money into a product which, as yet, has delivered no return. Also included will be a description of competing hardware and a simple, hands-on quantum programming exercise to be run on a quantum computer emulator. Registration information for online or in person attendance is available at the above event link.

Friday, October 18
Endpoint Management Services – coffee hours: Windows Common Build
3-4pm ET
Endpoint Management Services (EMS) invites you to bi-weekly, one-hour Microsoft Teams coffee hours to discuss and field questions about the IU Common Build and IU Print. This session is focused on Windows Common Build. This will be followed in two weeks with a session focused on IU Print, then two weeks later on macOS Common Build. These session topics will continue to rotate every two weeks for the next several months to give you the opportunity to become more informed about these services and to ask questions.

Wednesday, October 23
Supercomputing For Everyone Series: New Features in IU REDCap
noon-1pm ET
Registration required
This session will explore the new features that will result from upgrades to IU REDCap on October 27, 2024. REDCap is a self-managed, secure, web-based platform designed to support data collection and data management for research, operations support, and quality improvement projects. REDCap’s easy-to-use, intuitive features allow you to rapidly build and manage secure online surveys and databases. Registration information and session prerequisites are available at the above event link.

Thursday, October 24
Supercomputing For Everyone Series: Introduction to Deep Learning
noon-2pm ET
Registration required
This workshop introduces IU students, faculty, and staff to Deep Learning on the Big Red 200 supercomputer. Attendees will learn to create their first NeuralNet, RandomForest, and function optimizer with the Deep Learning software stack on Big Red 200. Detailed examples with documented code will be provided and discussed. No prior knowledge of these techniques is assumed. Knowledge of Unix and Python is needed for the hands-on exercises. Registration information and session prerequisites are available at the above event link.

~  ~
Learn about and register for upcoming trainings, infoshares, coffee hours, and more. Visit the ITCP calendar for the full list of events currently scheduled. Find recordings of previous infoshares by logging into the ITCP Kaltura page.

Mailings

• No new mailings

Stay current on the latest service changes, security concerns, and information sharing events. Visit the ITCP blog for a searchable archive of ITCP mailings.

Resources
On the IT Community Partnerships homepage, find the tools and support you need and connect with the IT community.

• ITCP Blog
• ITCP Events Calendar
• IT People
• IT People documentation
• Handbook for those providing local UITS support

Did you know…
If your group owns content in the Knowledge Base, the way you work with the UITS Knowledge Management (KM) team hasn’t changed. The KM team will still work with you to maintain your documentation, and you may continue sending new content and updates to kb@iu.edu. Questions are always welcome!

IT Community Partnerships (ITCP) supports those providing local UITS support at Indiana University through timely communications of important IT information, opportunities to connect with the IT community, and data resources to aid in decision-making for their unit or service.

ITCP Weekly Update September 30 – October 4 – A weekly digest from IT Community Partnerships of what our IT colleagues need to know

In today’s issue
Announcements
Upcoming events
Mailings
Resources
Did you know

Announcements

• No new announcements

Upcoming events

Wednesday, October 9
IU Women in IT – Candid Conversations for Caregivers
10-11am ET
Registration required
Join us for a virtual, informal, and candid discussion about caregiving. Whether you care for someone who is elderly, disabled, a relative, a child, a spouse, or any other loved one, IUWIT recognizes that being a caregiver can be extremely stressful. In this virtual setting, we invite you to vent, share resources and experiences, and find support from other caregivers.  All sessions are open to anyone of any gender.

Wednesday, October 9 or Thursday, October 10
Vendor Event – Apple Office Hours: Apple Intelligence and Private Cloud Compute
October 9 2-3:30pm ET
October 10 Noon-1:30pm ET
Apple invites you to attend an Office Hour session on either Wednesday, October 9 at 2pm ET or Thursday, October 10 at 12pm ET. The Apple Consulting Engineer team will first give an overview of Apple Intelligence, followed by a discussion on Apple Intelligence Foundation Language Models and Private Cloud Compute. Each session is one hour including Q&A on the main topics, followed by a 30-minute Q&A session on any Apple-related topics. The sessions will cover the same material and are being made available to all higher education clients; these are not exclusive to IU. See ITCP mailing for recommended pre-work and Apple Webex meeting links.

Monday, October 14 – Friday, October 18
EdCert course – Microsoft Azure Administrator
8:30am-4:30pm ET
[Registration is full.  Please contact edcert@iu.edu to be placed on waitlist.]
This course teaches how to manage Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution. This course assists in the preparation for the Microsoft Azure Administrator AZ-104 certification exam.

Tuesday, October 15
IT Leadership Community Diversity and Inclusion Action Team workshop – Supporting international staff: The immigrant experience
1-2pm ET
In this session, we will provide essential information on hiring international staff, covering topics such as Optional Practical Training for F-1 students, the H-1B visa, and the permanent residency process. We will also explore the challenges international staff face, including timeline constraints, issues related to their dependents, and the limitations on growth opportunities while they are on visa status.
Whether you are a current student or full-time international staff member, or leader, these discussions are designed to help you understand the process and promote greater equity for international employees. This IT Leadership Community D&I Action Team workshop is open to anyone in the IU IT community. Meeting Zoom link is available at the event link.

Thursday, October 17
Supercomputing For Everyone Series: Quantum Computing
10am-2pm ET
Registration required
This workshop provides a brief overview of Quantum Computing. A description of what it can and cannot do will be presented. Topics to be discussed include changes Quantum computing will make to the non-quantum, general HPC community, and why a disparate collection of large corporations are investing huge sums of money into a product which, as yet, has delivered no return. Also included will be a description of competing hardware and a simple, hands-on quantum programming exercise to be run on a quantum computer emulator. Registration information for online or in person attendance is available at the above event link.

Friday, October 18
Endpoint Management Services – coffee hours: Windows Common Build
3-4pm ET
Endpoint Management Services (EMS) invites you to bi-weekly, one-hour Microsoft Teams coffee hours to discuss and field questions about the IU Common Build and IU Print. This session is focused on Windows Common Build. This will be followed in two weeks with a session focused on IU Print, then two weeks later on macOS Common Build. These session topics will continue to rotate every two weeks for the next several months to give you the opportunity to become more informed about these services and to ask questions.

~  ~
Learn about and register for upcoming trainings, infoshares, coffee hours, and more. Visit the ITCP calendar for the full list of events currently scheduled. Find recordings of previous infoshares by logging into the ITCP Kaltura page.

Mailings

• Request review of administrative groups [October 1]
• Reminder: macOS Common Build coffee hours October 4 [October 3]
• Apple Office Hours October 9 & 10 [October 4]

Stay current on the latest service changes, security concerns, and information sharing events. Visit the ITCP blog for a searchable archive of ITCP mailings.

Resources
On the IT Community Partnerships homepage, find the tools and support you need and connect with the IT community.

• ITCP Blog
• ITCP Events Calendar
• IT People
• IT People documentation
• Handbook for those providing local UITS support

Did you know…
The IT Leadership Community Diversity and Inclusion (D&I) Action Team is providing a workshop on Tuesday, October 15, Supporting international staff: The immigrant experience. The ITLC D&I Action Team is committed to advancing diversity, equity, and inclusion at IU. Learn about their initiatives and how to become involved.

IT Community Partnerships (ITCP) supports those providing local UITS support at Indiana University through timely communications of important IT information, opportunities to connect with the IT community, and data resources to aid in decision-making for their unit or service.