IT Professionals: On July 28 at 8AM, around 34,000 group accounts will be migrated to the Modern Auth requirement for Exchange Online. These accounts being switched to Modern Auth should not be impacted but account owners were contacted directly by UITS with the message below. Please note the message below mentions the change is likely… Read more »
Mailings
Copies of mailings sent to the IT Pro community email lists.
M365 upgrade on Managed Devices in SCCM
IT Professionals, We want to make you aware of a managed device Microsoft Office upgrade project. Through the guidance and approval of the 1IUTLC leadership team, Endpoint Management Services is implementing a site wide upgrade to M365 for all SCCM managed devices with older versions of Office on September 19. This will impact a number of… Read more »
Duo Self-Service Portal
Greetings, We would like to make you aware of a new tool, Duo Self-Service Portal, available for clients to manage Two-Step Login (Duo) devices. Duo Self-Service Portal is published in One.IU and can be directly accessed by using the One.IU launch task URL. The portal works for clients needing to reactivate Duo Mobile on… Read more »
IU SSL VPN Client Upgrade
IT Professionals: Pulse Secure/Ivanti & Campus Networks are recommending that all Windows users upgrade to the latest Pulse Secure client version 9.1R15, due to performance and stability improvements within the newer version. They are currently available on IUWare (32-bit & 64-bit). If you wait until after the SSL VPN server maintenance, scheduled on Thursday, July 21,… Read more »
Duo – Adding Mobile Devices to Group Accounts
IT Professionals, With the removal of Duo telephony, it was discovered that adding existing phones to additional accounts, such as group accounts, requires an SMS verification. Some clients have been unable to self-enroll these accounts since the change and required assistance from Duo administrators. Administrators have implemented a fix that reenables universal SMS for mobile… Read more »
Updates to Phishing Reporting
IT Professionals, We want to bring a recent change in the phishing reporting process to your attention. The Cofense PhishMe add-on and practice simulations have been discontinued. Instead, IU will now utilize the Microsoft Report Message add-on. Endpoint Management has removed the PhishMe package from SCCM and Jamf, and they are currently working on… Read more »
Duo – No device impact list
IT Professionals, On July 12, approximately 6,000 accounts were contacted with the message below by the IT Communications Office. This group of accounts are those who currently only have a device with telephony or SMS text messaging for Two-Step Login (Duo). These users have been granted an automatic exemption to allow them to prepare… Read more »
Reminder – Apple iPad Workshop – July 13
IT Professionals: On Wednesday July 13, at 2PM ET, please join your Apple Systems Engineer, Mike Kimmel, for a one-hour workshop that is designed to help those of you that are less familiar with the iPad and iPadOS, from an end-user perspective. iPad is a powerful, lightweight computing platform that empowers employees to be productive… Read more »
Apple iPad Workshop – July 13
IT Professionals: On Wednesday July 13, at 2PM ET, please join your Apple Systems Engineer, Mike Kimmel, for a one-hour workshop that is designed to help those of you that are less familiar with the iPad and iPadOS, from an end-user perspective. iPad is a powerful, lightweight computing platform that empowers employees to be productive wherever they… Read more »
Communication to Basic Authentication Consumers
IT Professionals: On July 7, approximately 11,000 accounts will be contacted by the IT Communications Office with the message below. This group of staff, faculty, and students are those we believe may encounter problems with the change to modern authentication as they have utilized basic authentication in the last 7 days. An impact list of… Read more »