IT Professionals, On September 28, clients of Zoom Health at IU were migrated into a subgroup within IU’s primary Zoom instance at iu.zoom.us. Previously these clients were contained in a separate instance of Zoom, known as Zoom Health, at iu-baa.zoom.us. Approximately 1,800 accounts were affected by this migration. This move allows IU Zoom administrators to… Read more »
Mailings
Copies of mailings sent to the IT Pro community email lists.
Paid Shared Drive Instructions
IT Professionals, The message below will be sent on October 6 to any My Drive account owner or Shared Drive owner who selected to purchase storage in Google Shared Drive. We are still waiting for Google to provide important capabilities to help manage this process. Before we have all the details finalized, account owners can… Read more »
Red Hat Server Pricing Updates
IT Professionals, As communicated in January 2020 and November 2021, due to significant increases in Red Hat licensing costs and declining Red Hat operating system use across IU, UITS is phasing out our enterprise license agreement in February 2023. The new pricing per license model is outlined below: SKU Description Qty Price RHG-RH01183-SLED Red Hat… Read more »
Migration to MS Teams Voice
IT Professionals, We are excited to let you know that starting early next year we will be migrating our voice over IP system from the legacy Microsoft Skype for Business product to Microsoft Teams Voice. With this move, our clients will be able to take advantage of new calling and collaboration features tightly integrated within… Read more »
Newsroom platform change – September 29
IT Professionals, IU is in the process of replacing the current single tenant custom-built newsroom with LiveWhale Storyteller, a university-wide multitenant news desk system with ongoing vendor support and upgrades. If your website currently displays a news feed originating from news.iu.edu, you will need to update it. Starting September 29, IU news editors will enter… Read more »
Email sending thresholds for students
IT Professionals, On Thursday, September 22 at 11am, IU will begin rolling out new security measures that prevent individual student email accounts from sending unusually high numbers of emails. If a student exceeds the limit they will receive a non-deliverable report (NDR). Additionally, they will be blocked from sending email until midnight UTC (currently 8pm… Read more »
Reminder – Google Migration Deadline: Surveys due September 21
IT Professionals, Reminder – the Google Migration Survey is due for all My Drive and Shared Drive accounts on September 21. For all upcoming Google deadlines, refer to our September 6 mailing. The IU Login interrupt incorrectly stated October 1 when first implemented but should be corrected. For those who opted to purchase Google Storage, we… Read more »
Modern Authentication Migration – September 15
IT Professionals: On September 15 at 8AM, all existing and new accounts will require modern authentication for Exchange Online by default. There are 212 unique accounts that have used basic authentication in the last three days. We believe the impact on these accounts should be minimal, but if they do encounter an error message, please follow… Read more »
Apple Office Hours – September 14 & 15
IT Professionals: Apple would like to invite you to Office Hours on Wednesday, September 14, at 2pm ET or Thursday, September 15, at 10am ET. Join Systems Engineer Mike Kimmel for a discussion about managing OS software updates on Apple devices. Topics include macOS update and upgrade mechanisms, guidance on a variety of… Read more »
Google Migration Updates
IT Professionals, We wanted to make you aware of some upcoming changes as part of the Google Storage Migration. As we near deadlines, more direct mailings will be sent to accounts, and we would welcome any assistance you can provide within your units to encourage completion of migration surveys. To help keep track of deadlines,… Read more »