Mailings

IT Professionals,   On Thursday, August 10, there will be a routine scheduled security update to the IU Cloud Storage Portal. Although we do not expect any impact, existing user authorization for Google Drive accounts might need to be reset.   If any of your customers are no longer able to map their Google Drive correctly after… Read more »

IT Professionals, As the first step to retire the legacy Windows Internet Name Service (WINS) environment, the Domain Admins and Campus Networks will remove the DHCP configuration for the WINS servers, so that new leases will not include a connection to this service. Windows itself has had no dependency on this protocol since XP/Server 2000…. Read more »

IT Professionals, On Thursday, August 10, a routine scheduled maintenance on the IU Cloud Storage Portal will reset existing user authorizations for OneDrive – Personal. They will need to reauthorize at IU Cloud Storage. Detailed instructions are available in the Knowledge Base article About the IU Cloud Storage Portal. A direct communication will be sent… Read more »

IT Professionals, The IUanyWare team plans to perform annual system maintenance in the early hours of Friday, August 11, starting at about midnight and ending around 6:00am. This periodic reset improves application, desktop, and storage performance. The maintenance will require a reset of all user profiles. Individualized settings will be lost in the reset. Tips… Read more »

IT Professionals, We are reaching out to let you know that on August 5, 2023, Zoom will be enforcing a new minimum version as outlined in their Quarterly Software Lifecycle Policy. These accounts are associated with a device or devices running an older version of Zoom that will not be supported under this policy. Clients… Read more »

IT Professionals, On July 17 during scheduled maintenance on the IU Cloud Storage Portal, existing user authorization for Dropbox accounts was unexpectedly reset. If any of your customers have a Dropbox drive that is no longer mapping correctly, this is most likely the cause. They will need to re-authorize Dropbox at IU Cloud Storage. Detailed… Read more »

IT Professionals: Following the recent mailing on Duo Verified Push, we have the impact list of staff employees for whom Duo Verified Push will be rolled out on August 1. A direct mailing goes out to them today (refer to the text below). The KB article About Two-Step Login (Duo) at IU now has links… Read more »

IT Professionals: On Tuesday, August 1, Indiana University will require that any accounts sending authenticated emails through the IU SMTP host, mail-relay.iu.edu, must submit an authorization request for access. Who is impacted? The biggest impact may be to IU systems that use mail-relay.iu.edu as their outgoing SMTP server. Some account owners may have also configured… Read more »

Dear IT Pros, Bottom Line Up Front: Due to issues found across IU websites, we are contacting website owners you may support to notify them that they must act to correct their site(s). As part of the Digital Strategy Initiative, a collaborative effort to enhance and streamline IU’s digital communication, marketing, and user experience on… Read more »

IT Professionals, Following up on the second phase of Exchange mailbox creation, there are 67 group accounts for which we are not creating mail forwards. These occurrences are for group accounts owned by persons no longer active at IU, and for which the MAS forwards were to external accounts. The account owners received a direct… Read more »