IT Professionals: Join us Tuesday, September 19, at 2:30pm ET for an infoshare from IT Training covering IT Training services for IT Pros and clients. Tom Mason will discuss the various opportunities available to IU constituents, how to access training resources, and how to request training on a specific topic. What: Infoshare – IT Training Presenter: Tom Mason When: Tuesday,… Read more »
Mailings
Copies of mailings sent to the IT Pro community email lists.
September 2023 changes to email forwarding
IT Professionals, UITS administrators are progressing through the migration from Cisco IronPort to Exchange Online Protection. On Wednesday, September 13, we will be retiring external forwarding rules in the IU Messaging Service (MAS) system for accounts that have Exchange mailboxes. Beginning on September 13, these messages will instead be routed to the account’s Exchange mailbox…. Read more »
Trial of new “preview Outlook” not an issue on macOS
IT Professionals, Following up on our previous mailing, macOS does not have the option to trial the “preview Outlook.” Therefore, UITS recommends no changes to macOS deployments. However, if you have reports of issues with Apple devices, please contact Tier 2 Support at sct2@iu.edu. For urgent issues, contact Tier 2 Support via phone: IU Bloomington: 812-856-SCT2… Read more »
Update: Toggle appearing in Outlook to allow the trial of new preview Outlook
IT Professionals: Earlier today, UITS shared that there have been some sporadic reports of the option to try the new preview version of Outlook appearing on IU devices. UITS strongly recommends against the use of this new preview version of Outlook. For more details about known issues, please see the KB page on Known Issues… Read more »
Toggle appearing in Outlook to allow the trial of new preview Outlook
IT Professionals: Several months ago, Microsoft released an update to Outlook that added a slider in the top right corner that allows a person using Outlook to switch between the “classic” version and a new, preview version. This was not seen at IU at the time, but as the feature has come through more… Read more »
Apple Office Hours – August 16 & 17
IT Professionals: Apple would like to invite you to Office Hours on Wednesday, August 16, at 2pm ET or Thursday, August 17, at 10am ET. This session will feature demos and guided hands-on activities in the following areas: Apple’s built-in features to increase productivity File management and Spotlight tips to improve workflows Apply accessibility features… Read more »
Notice of New InCommon Certificate Enrollment Form
IT Professionals: InCommon, Indiana University’s SSL/TLS certificate provider, is preparing for the expiration of an intermediate certificate (InCommon RSA Server CA) that is used for all SSL/TLS certificates issued from the InCommon environment. To assist in preparing for this change, a new enrollment form has been created. This enrollment form is identical to the old… Read more »
Legacy WINS Environment Retirement Completed
IT Professionals, The Domain Administrators are completing the retirement of the legacy Windows Internet Name Service (WINS) environment by decommissioning the WINS servers. Windows itself has had no dependency on this protocol since XP/Server 2000. This change is scheduled to take place at 9AM on Thursday, August 10. If any legacy third party systems are… Read more »
EdCert Fall 2023 Course Reminder
Hello IT Professionals, A reminder that the EdCert Fall schedule is available for registrations. Courses will be available only as an ONLINE option, participating remotely from your own workstation. Class will now meet from 8:30am to 4:30pm. Fall semester course offerings range from fundamental to advanced levels from Microsoft, CompTIA, CertNexus, and ISC². Save the… Read more »
IU Cloud Storage: Reauthorize Google Drive
IT Professionals, On Thursday, August 10, there will be a routine scheduled security update to the IU Cloud Storage Portal. Although we do not expect any impact, existing user authorization for Google Drive accounts might need to be reset. If any of your customers are no longer able to map their Google Drive correctly after… Read more »