IT colleagues: The Digital Gardener Program is offering a webinar and virtual workshop series, where participants can choose from a range of professional development events. You can attend one event, all nine events, or anything in between. There is also an option for a micro-credential for those interested. The series is entirely free and runs… Read more »
Mailings
Copies of mailings sent to the IT Pro community email lists.
Emails not delivered to ServiceNow
IT colleagues: The following email will be sent shortly to clients affected by a routing issue with Microsoft Exchange and ServiceNow. An impact list of these affected clients and their ServiceNow assignment groups is available. Please contact the Exchange Administrators at exchange@iu.edu with any questions. –IT Community Partnerships ~~~~~ Text of Direct Mailing ~~~~~ Due… Read more »
Follow-up to Critical Vulnerability in Windows CVE-2024-38063
Follow-up to Critical Vulnerability in Windows CVE-2024-38063 IT colleagues: This is a follow-up to the earlier communication concerning the vulnerability in the IPv6 subsystem for Windows. Due to the potential seriousness of this update, UITS Endpoint Management Services will be pushing out this update as an essential change for devices on the IU Common Build… Read more »
ACTION REQUESTED – Critical Vulnerability in Windows CVE-2024-38063
IT colleagues: Yesterday Microsoft released patches for a variety of vulnerabilities, including one for a critical remote code execution (RCE) vulnerability in the IPv6 subsystem for Windows [1]. The University Information Security Office (UISO) asks that you act to patch this vulnerability immediately. As of time of writing, active exploitation has not been observed. Given… Read more »
IUanyWare profile reset August 16, 2024
IT colleagues, The IUanyWare team plans to perform annual system maintenance in the early hours of Friday, August 16, starting at about midnight and ending around 6am. This periodic reset improves application, desktop, and storage performance. The maintenance will require a reset of all user profiles. Individualized settings will be lost in the reset. For… Read more »
Zoom Minimum Version Policy – August 3
IT colleagues: We are reaching out with a reminder that on August 3, 2024, Zoom will be enforcing a new minimum version as outlined in their Quarterly Software Lifecycle Policy. These users are associated with a device running an older version of Zoom that will not be supported under this policy. While they have been… Read more »
If devices are still affected by the CrowdStrike global outage
IT colleagues: If devices are still affected by the CrowdStrike global outage, UITS recommends that you restart your device three times consecutively. If your device opens to the normal IU login screen, no further action is required. If you still experience issues, you need to remove corrupted files: Start Windows in Safe Mode or the… Read more »
CrowdStrike global outage
IT colleagues: We are aware of the recent worldwide IT outages affecting IU Windows devices due to a software update from CrowdStrike. Our system administrators are actively working to restore service to impacted systems. Please check Status.IU for updates. UITS suggests that end users reboot their devices three times consecutively, as this may fix the… Read more »
Important update to CA Admin email address
IT colleagues: What’s changing? The University Information Security Office (UISO) is updating the contact email for SSL/TLS certificate help. The current address (ca-admin@uiso.iu.edu) will be replaced with iuca@iu.edu. The UISO asks that you update your records to reflect this change and that you use the new email address for future correspondence. Why the change? The… Read more »
IU wireless certificate update
IT colleagues, On Wednesday, July 17, 2024, Campus Networks is planning to update the security certificates for eduroam, IU Secure, and IU HSN Secure. Following the update, the first time devices try to connect to the network, users may be prompted to accept (or install) the new certificate. If the user accepts the certificate (usually… Read more »