Dear colleagues, I am writing to let you know that the ITCP mailing list and blog are being retired. For many years, they served as a way to share updates on IT initiatives and developments across Indiana University. While this has been a helpful resource for many, their role has been replaced by other established… Read more »
Mailings
Copies of mailings sent to the IT Pro community email lists.
UITS Support Center Hours Changing – Oct 5
IT Colleagues, Beginning Sunday, October 5, 2025, the UITS Support Center will be adjusting its hours. Phone, E-mail, and Chat support will now be available daily from 7am to 11pm. In-person support will remain unchanged. For Phone support, during these hours, calls will be answered as usual. After-hours (from 11pm to 7am), callers will hear… Read more »
IUanyWare user profile reset on August 15
IT Colleagues, The IUanyWare team plans to perform annual system maintenance in the early hours of Friday, August 15, starting at about midnight and ending around 6am. This periodic reset improves application, desktop, and storage performance. The maintenance will require a reset of all user profiles. Individualized settings will be lost in the reset. For… Read more »
Canvas Maintenance – July
IT Colleagues, On Saturday, July 19, between 8am and 12pm EST, Instructure (Canvas) will be performing a regularly scheduled monthly release in the IU Canvas instance. There is no downtime expected for this maintenance. Included in this release are: New Features Discussions: Manage Threaded Replies in Legacy Type Discussions Files: Redesigned Files Page (delayed from the… Read more »
IUware Update – New Site Going Live on 7/17
IT Colleagues, Service Management Technologies (SMT) will deploy the new version of IUware on Thursday, July 17, 2025 at 10am. The new site will maintain the current look and feel, but with a more accessible, responsive design. The administrative section has also been overhauled to address many of the issues and limitations of the current… Read more »
UITS Admin Staff VPN – Change to External Traffic
IT Colleagues, We’d like to bring your attention to the following information from the University Information Security Office (UISO): Overview The UITS Admin Staff VPN [1] has changed how it handles traffic to external resources so that outside vendors may restrict network access to an external IP range. Prior to this change, UITS Admin Staff… Read more »
New Federal Requirements on Software Purchases
IT colleagues, In April of 2024, the U.S. Department of Justice Civil Rights Division passed new rules governing the accessibility of web content and mobile applications provided by State and Local Governments, which stands in addition to the requirements for desktop applications already in place under Section 508 of the Rehabilitation Act and Indiana Code… Read more »
Apple Office Hours – May 14 & 15
IT colleagues: Apple invites you to attend an Office Hour session on Wednesday, May 14, at 2pm ET or Thursday, May 15, at 12pm ET. Both sessions will cover identical material and are accessible to all higher education clients. These sessions are not exclusive to Indiana University. This month’s sessions will prepare attendees… Read more »
Infoshare – Text to Speech @ IU – May 8
IT colleagues: Please join us Thursday, May 8, at 2pm ET for an infoshare presented by John Ault of the UITS Assistive Technology and Accessibility Centers. He will provide an overview and demonstration of text-to-speech technology available at Indiana University. If you are interested in learning about what tools are available to have text read… Read more »
Apple Office Hours – April 16 & 17
IT colleagues: Apple invites you to attend an Office Hour session on either Wednesday, April 16 at 2pm ET or Thursday, April 17 at 12pm ET. The sessions will cover the same material and are being made available to all higher education clients; these are not exclusive to IU. This month’s sessions will give an… Read more »