Mailings

IT colleagues: A communication will go out today at 1pm to approximately 1,200 clients who have devices joined to the IU Guest wireless network instead of eduroam. These clients will be encouraged to switch to the secure eduroam network as using eduroam is the recommended practice at IU. The text of the direct mailing that… Read more »

IT colleagues:  On Thursday, February 27 at 10am ET, the legacy address https://status.uits.iu.edu will be retired. Please note this is not the primary URL for the Status.IU website, which continues to be https://status.iu.edu. Any bookmarks or redirects using the legacy address should be updated to https://status.iu.edu.  –IT Community Partnerships on behalf of Service Management Technologies 

IT colleagues: Recent end-of-life timelines established by Duo require IU to change the way clients authenticate to the Ivanti SSL VPN service. These changes will be implemented tomorrow, February 19, during a regularly scheduled maintenance window from 10pm to midnight (CM-9236). As a result of these changes, the client login experience for the Ivanti SSL VPN… Read more »

IT colleagues:  Microsoft will be ending support for legacy Microsoft Outlook for Mac in October 2025. Macs on the IU Common Build will not be affected, as they already use the current version as part of Microsoft 365. It is recommended that any machines not on the IU Common Build switch over to the most… Read more »

IT colleagues:  Dell will host two upcoming sessions of the annual Dell Client Roadmap via Teams, covering the new desktops, monitors, laptops, and docking stations launching in March of this year. Our hosts will be Dell representative, Jamie Stevens, and a Dell client technologist.   These two events contain the same content but will not be… Read more »

IT colleagues:  Qualys has recently updated their vulnerability scanning service, requiring additional scanner IP addresses. If you or your clients are currently using the Qualys vulnerability scanners, we advise updating:  * Host-based firewalls * Other network safeguards that may be in place  For an updated list of IP addresses that host servers and web scanners,… Read more »

IT colleagues:  On Monday, February 3, the Microsoft 365 Administrators will contact all registered Microsoft Teams owners and co-owners requesting renewal of their teams created or registered before April 1, 2024. Additional notices will be sent periodically before teams that are not renewed are archived.  This process will be very similar to the process taken last… Read more »

IT colleagues,    We are reaching out with a reminder that on February 1, Zoom will be enforcing a new minimum version as outlined in their Quarterly Software Lifecycle Policy.   These clients are associated with a device running an older version of Zoom that will not be supported under this policy. While they have been notified… Read more »

IT colleagues:  The spring 2025 IT Training Education Certification Program (EdCert) schedule is open for registration.   All courses meet 8:30 a.m. – 4:30 p.m. Eastern Time.  The course offerings this spring are:  CompTIA Network+ – January 27–31  This course validates the skills needed to establish, maintain, and troubleshoot essential business networks securely. Unlike vendor-specific certifications,… Read more »

IT colleagues:  Earlier this month the Exchange Administrators identified a small number of on-premises Active Directory groups that had previously been mail-enabled and then later had that functionality disabled. These groups were still mail-enabled in Azure with an unsupported Azure email address. We took steps to remove the Azure mail component to mirror the on-premises… Read more »