IT colleagues: Earlier this month the Exchange Administrators identified a small number of on-premises Active Directory groups that had previously been mail-enabled and then later had that functionality disabled. These groups were still mail-enabled in Azure with an unsupported Azure email address. We took steps to remove the Azure mail component to mirror the on-premises… Read more »
Mailings
Copies of mailings sent to the IT Pro community email lists.
Managed macOS inadvertently locked
IT colleagues: The Endpoint Management Services team would like to make you aware that a computer device lock command was inadvertently sent to some Macs managed in the Casper Jamf Pro service. If you receive a report of a macOS device asking for a six-digit unlock code, please assist the client in unlocking the device. … Read more »
Adobe account domain enforcement – November 25
Adobe account domain enforcement – November 25 IT colleagues: To prevent personal data loss and protect institutional data, as of November 25, it will no longer be possible to create a personal, non-institutional Adobe account with an email address that is tied to any of the following domains: iu.edu indiana.edu iue.edu iufw.edu iuk.edu iun.edu ius.edu … Read more »
Announcing Data Integration Community of Practice
IT colleagues: In November, members of IU’s Data Integration Center of Excellence will facilitate a new community of practice focused on Data Integration (DI). The community will be hosted in Microsoft Teams, and the meetings will be held via Microsoft Teams video. The Data Integration Community of Practice (DI CoP) will align business analyst and… Read more »
Apple Office Hours – November 6 & 7
IT colleagues: Apple invites you to attend an Office Hour session on either Wednesday, November 6 at 2pm EST or Thursday, November 7 at 12pm EST. The sessions will cover the same material and are being made available to all higher education clients; these are not exclusive to IU. Credential theft and phishing remain the… Read more »
Zoom Minimum Version Policy – November 2
IT colleagues: We are reaching out with a reminder that on November 2, Zoom will be enforcing a new minimum version as outlined in their Quarterly Software Lifecycle Policy. These clients are associated with a device running an older version of Zoom that will not be supported under this policy. While they have been notified… Read more »
Infoshare invite – Dell 2025 client hardware rebranding overview November 5
IT colleagues: Dell will host an infoshare about the Dell client hardware rebranding occurring at the start of 2025. Our hosts will be Dell representative Jamie Stevens, and Dell client specialist Mike Patterson. Please note, this event will not be recorded as Dell will be discussing items not yet released. Date: Tuesday, November 5 Time:… Read more »
Apple Office Hours October 9 & 10
IT colleagues: Apple invites you to attend an Office Hour session on either Wednesday, October 9 at 2pm EDT or Thursday, October 10 at 12pm EDT. The sessions will cover the same material and are being made available to all higher education clients; these are not exclusive to IU. The Apple Consulting Engineer team will… Read more »
Request review of administrative groups
IT colleagues, With the various organizational changes that have occurred in recent years, the domain admins request that local support partners review administrator access to the department organizational units they control in the IU, BL, and IN spaces. A list is available that provides the membership for each admin group that manages access to their… Read more »
Reminder – Knowledge Base transition to ServiceNow this week
IT colleagues: On September 26, 2024, we will retire the Knowledge Management System (KMS) and complete the move of the IU Knowledge Base to the ServiceNow Knowledge platform. The Knowledge Base at kb.iu.edu will be available during the transition. After the transition, both the home page at kb.iu.edu and existing pages will redirect to new… Read more »