Clients may experience issues when accessing Qualtrics at IU between 12am-1am ET on Sunday, December 8 due to scheduled vendor maintenance. –eLearning Services
Announcements
Short or small announcements that didn’t necessitate a dedicated mailing.
Pearson Revel and Mastering Maintenance – December 20 & 21
The eLearning Services team would like to make you aware of two upcoming vendor maintenances that will impact a few different Pearson products offered at IU: All Pearson Revel content will be unavailable between 10pm ET on Friday, December 20 and 10am on Saturday, December 21. All Pearson Mastering content will be unavailable from 1am… Read more »
Jamf Onboarding added to IU Common Build for macOS
On Monday, December 2 at 8am ET, University Endpoint Management Services will be making a build change to the IU Common Build for macOS, enabling the Jamf Onboarding feature. This change will assist with ease of macOS device builds and future maintenance. Jamf Onboarding is a built-in Jamf feature that allows for an automated… Read more »
RedShelf eReader Maintenance – November 25
RedShelf will be performing scheduled maintenance on their eReader, also known as Unizin Engage, starting at 11:00pm on Monday, November 25 and concluding at 12:30am on Tuesday, November 26. As a result, Unizin Engage will be unavailable during this time. –eLearning Services
Canvas Maintenance – November 16
IT colleagues, On Saturday November 16 between 8am and 12pm EST, Instructure (Canvas) will be performing a regularly scheduled monthly release in the IU Canvas instance. There is no downtime expected for this maintenance. Included in this release are: Assignments: Preserve Group Set During Assignment Copy Discussions: Multiple Due Dates for Discussions SpeedGrader: Improved SpeedGrader… Read more »
Kaltura Recording: Coffee Hours – EMS BeyondTrust – November 1
The recording of the coffee hours by Endpoint Management Services, originally presented on November 1, 2024, is now live. Chis Brown and his team provided information on BeyondTrust and answered live questions from attendees. For more videos, visit our ITCP Kaltura Page.
Pearson Tools Maintenance November 22 – 23
All MyLab, Mastering, and Revel courses, whether accessed directly or via the Access Pearson integration in Canvas, will be unavailable from 10pm on Friday, November 22 to 10am on Saturday, November 23 due to vendor-scheduled maintenance. –eLearning Services
Pearson Maintenance – November 2 and 16
Pearson will be conducting two vendor-scheduled maintenances in November on select Pearson courses, whether accessed directly or via the Access Pearson integration in Canvas: Mastering Health & Nutrition, Geology, and Environmental Science will be unavailable 1:00am-9:00am on Saturday, November 2. Mastering Genetics, Geography, Microbiology, Physics, Chemistry, Biology, Engineering, and Astronomy will be unavailable 1:00am-9:00am on… Read more »
Kaltura Recording: Coffee Hours – EMS Windows Common Build – October 18
The recording of the coffee hours by Endpoint Management Services, originally presented on October 18, 2024, is now live. Chis Brown and his team provided information on the Windows Common Build and answered live questions from attendees. For more videos, visit our ITCP Kaltura Page.
Knowledge Base URL redirect mapping
Although Knowledge Base URLs from the legacy system will redirect properly for the next year to the Knowledge Base in ServiceNow, full redirect mappings are available in a shared KB URL redirect mappings folder which you can reference if you need to update websites or other resources. If a legacy URL has no redirect, that… Read more »