IT colleagues: Endpoint Management Services has created a new FireForm for submitting common requests. Please use the following link to initiate tickets for IU Common Build requests such as sending devices to IU Surplus, creating administrative accounts, and adding printers: https://iuems-fireform.eas.iu.edu/online/form/index/emssubmission –IT Community Partnerships on behalf of Endpoint Management Services
Entries by mkleine
IU Common Build and IU Print coffee hours
IT colleagues: Endpoint Management Services (EMS) invites you to bi-weekly, one-hour Microsoft Teams coffee hours to discuss and field questions about the IU Common Build and IU Print. The first coffee hour, on the Windows IU Common Build, will be held on May 31, at 3pm ET. This will be followed in two weeks with… Read more »
Kaltura Recording: INFOSHARE – Texthelp Read&Write Retirement
The recording of the infoshare by UITS Assistive Technology and Accessibility Centers, originally presented on May 23, 2024, is now live. They provided an overview of the Texthelp Read&Write retirement this summer, alternative solutions, and what it meant for those who support departments that use Read&Write. For more videos, visit our ITCP Kaltura Page.
Infoshare Reminder – Texthelp Retirement – May 23
IT colleagues: Please join us Thursday, May 23, at 1:30pm ET for an infoshare presented by Tomas Gregg and John Ault of the UITS Assistive Technology and Accessibility Centers. They will provide an overview of the Texthelp Read&Write retirement this summer, alternative solutions, and what this means for those who support departments that use Read&Write…. Read more »
Canvas Update – May 18
IT colleagues, On Saturday May 18, between 8am and 12pm EST, Instructure (Canvas) will be performing a regularly scheduled monthly release in the IU Canvas instance. There is no downtime expected for this maintenance. Included in this release are: New Features Rich Content Editor: Find and Replace plugin New Quizzes: Export New Quizzes Using Common… Read more »
Infoshare Invite – Texthelp Retirement – May 23
IT colleagues: Please join us Thursday, May 23, at 1:30pm ET for an infoshare presented by Tomas Gregg and John Ault of the UITS Assistive Technology and Accessibility Centers. They will provide an overview of the TextHelp Read&Write retirement this summer, alternative solutions, and what this means for those who support departments that use Read&Write…. Read more »
Upcoming IU Events Calendar changes
IT colleagues: The IU Events Calendar will undergo system maintenance on Tuesday, May 14, between 7am and 11pm. During this time, calendars that contain IUPUI or IUPUC will be adjusted to use IU Indianapolis or IU Columbus. Additionally, IU Events Calendar web addresses which include iupui or iupuc will be adjusted to use indianapolis and… Read more »
Zoom Minimum Version Policy
Subject: Zoom Minimum Version Policy IT colleagues, We are reaching out with a reminder that on May 4, 2024, Zoom will be enforcing a new minimum version as outlined in their Quarterly Software Lifecycle Policy. These clients are associated with a device running an older version of Zoom that will not be supported under this… Read more »
Pearson Maintenance – May 18
All standalone and integrated Pearson products offered at IU will be unavailable from 1am-9am on Saturday, May 18, while the vendor conducts a scheduled maintenance. –eLearning Technologies
CrowdStrike EDR Prevention Policies
IT colleagues: CrowdStrike, IU’s Endpoint Detection & Response (EDR) solution for servers, will have prevention policies provisioned in production environments on May 7, 2024. These prevention policies have already been enabled in the test environments since January 31, 2024. Enabling prevention policies for CrowdStrike is essential for providing servers with real-time protection from malware and other threats…. Read more »