IT colleagues: Apple invites you to attend an Office Hour session on either Wednesday, October 9 at 2pm EDT or Thursday, October 10 at 12pm EDT. The sessions will cover the same material and are being made available to all higher education clients; these are not exclusive to IU. The Apple Consulting Engineer team will… Read more »
Entries by mkleine
Reminder: macOS Common Build coffee hours October 4
IT colleagues: The Endpoint Management Services (EMS) coffee hours session for tomorrow, October 4 will cover macOS Common Build. The series will continue with the next scheduled date of October 18 at 3pm on the topic of the Windows Common Build. Microsoft Teams meeting link Upcoming Schedule October 4: macOS Common Build October 18: Windows… Read more »
Request review of administrative groups
IT colleagues, With the various organizational changes that have occurred in recent years, the domain admins request that local support partners review administrator access to the department organizational units they control in the IU, BL, and IN spaces. A list is available that provides the membership for each admin group that manages access to their… Read more »
Pearson Maintenance – October 18, 19, & 26
Pearson will be conducting three maintenances in October that will impact a variety of standalone and variety Digital Learning Tools offered at IU: All Revel content will be unavailable from Friday, October 18 at 10:00pm through Saturday, October 19 at 10:00am. All MyLab and Mastering content will be unavailable from 1:00am-9:00am on Saturday, October 19…. Read more »
Unizin Engage eReader Maintenance – October 3
RedShelf will be performing scheduled maintenance on their eReader, also known as Unizin Engage, starting at 11pm on Thursday, October 3 and concluding at 12am on Friday, October 4. During the maintenance window, users may experience brief interruptions in accessing the eReader. Banners will be in place in the eReader three days in advance, notifying… Read more »
Kaltura Recording: Coffee Hours – EMS IU Print – September 20
The recording of the coffee hours by Endpoint Management Services, originally presented on September 20, 2024, is now live. Chis Brown and his team provided information on IU Print and answered live questions from attendees. For more videos, visit our ITCP Kaltura Page.
Reminder – Knowledge Base transition to ServiceNow this week
IT colleagues: On September 26, 2024, we will retire the Knowledge Management System (KMS) and complete the move of the IU Knowledge Base to the ServiceNow Knowledge platform. The Knowledge Base at kb.iu.edu will be available during the transition. After the transition, both the home page at kb.iu.edu and existing pages will redirect to new… Read more »
Reminder: IU Print coffee hours September 20
IT colleagues: The Endpoint Management Services (EMS) coffee hours session for tomorrow, September 20 will cover IU Print. The series will continue with the next scheduled date of October 4 at 3pm on the topic of IU macOS Common Build. Microsoft Teams meeting link Upcoming Schedule September 20: IU Print October 4: macOS Common Build October… Read more »
Knowledge Base transition to ServiceNow September 26, 2024
IT colleagues: On September 26, 2024, we will retire the Knowledge Management System (KMS) and complete the move of the IU Knowledge Base to the ServiceNow Knowledge platform. The Knowledge Base at kb.iu.edu will be available during the transition. After the transition, both the home page at kb.iu.edu and existing pages will redirect to… Read more »
Cancelled: IU Windows Common Build coffee hours September 6
IT colleagues: The Endpoint Management Services (EMS) coffee hours session for tomorrow, September 6, has been cancelled. The series will resume with the next scheduled date of September 20 at 3pm on the topic of IU Print. Upcoming Schedule September 6: Cancelled September 20: IU Print October 4: macOS Common Build October 18: Windows Common… Read more »