IT colleagues: The spring 2025 IT Training Education Certification Program (EdCert) schedule is open for registration. All courses meet 8:30 a.m. – 4:30 p.m. Eastern Time. The course offerings this spring are: CompTIA Network+ – January 27–31 This course validates the skills needed to establish, maintain, and troubleshoot essential business networks securely. Unlike vendor-specific certifications,… Read more »
Mail-disabled distribution group impact list
IT colleagues: Earlier this month the Exchange Administrators identified a small number of on-premises Active Directory groups that had previously been mail-enabled and then later had that functionality disabled. These groups were still mail-enabled in Azure with an unsupported Azure email address. We took steps to remove the Azure mail component to mirror the on-premises… Read more »
Managed macOS inadvertently locked
IT colleagues: The Endpoint Management Services team would like to make you aware that a computer device lock command was inadvertently sent to some Macs managed in the Casper Jamf Pro service. If you receive a report of a macOS device asking for a six-digit unlock code, please assist the client in unlocking the device. … Read more »
Qualtrics Maintenance – December 8
Clients may experience issues when accessing Qualtrics at IU between 12am-1am ET on Sunday, December 8 due to scheduled vendor maintenance. –eLearning Services
Pearson Revel and Mastering Maintenance – December 20 & 21
The eLearning Services team would like to make you aware of two upcoming vendor maintenances that will impact a few different Pearson products offered at IU: All Pearson Revel content will be unavailable between 10pm ET on Friday, December 20 and 10am on Saturday, December 21. All Pearson Mastering content will be unavailable from 1am… Read more »
Kaltura Recording: Coffee Hours – macOS Common Build – November 15
The recording of the coffee hours by Endpoint Management Services, originally presented on November 15, 2024, is now live. Chis Brown and his team provided information on the macOS Common Build and answered live questions from attendees. For more videos, visit our ITCP Kaltura Page.
Adobe account domain enforcement – November 25
Adobe account domain enforcement – November 25 IT colleagues: To prevent personal data loss and protect institutional data, as of November 25, it will no longer be possible to create a personal, non-institutional Adobe account with an email address that is tied to any of the following domains: iu.edu indiana.edu iue.edu iufw.edu iuk.edu iun.edu ius.edu … Read more »
Reminder: macOS coffee hours – November 15
IT colleagues: The Endpoint Management Services (EMS) coffee hours session for tomorrow, Friday, November 15 at 3pm will cover the macOS Common Build and then open up to questions on all EMS topics. The series will conclude with this session. Endpoint Management Services and IT Community Partnerships will investigate creating a new coffee hour series… Read more »
Canvas Maintenance – November 16
IT colleagues, On Saturday November 16 between 8am and 12pm EST, Instructure (Canvas) will be performing a regularly scheduled monthly release in the IU Canvas instance. There is no downtime expected for this maintenance. Included in this release are: Assignments: Preserve Group Set During Assignment Copy Discussions: Multiple Due Dates for Discussions SpeedGrader: Improved SpeedGrader… Read more »
Announcing Data Integration Community of Practice
IT colleagues: In November, members of IU’s Data Integration Center of Excellence will facilitate a new community of practice focused on Data Integration (DI). The community will be hosted in Microsoft Teams, and the meetings will be held via Microsoft Teams video. The Data Integration Community of Practice (DI CoP) will align business analyst and… Read more »