IT Professionals: What’s changing? On Monday, May 15, Indiana University will be enabling Duo Verified Push for all UITS employees for services that use the universal Duo prompt like IU Login and IU Azure. When an individual logs into an application that uses Duo Verified Push, they will be shown a three-digit number on the… Read more »
Upcoming changes to IU Print service
Colleagues: The following announcement will be sent to current IU Print clients later this week. The point is that as of the next fiscal year, IU Print will be a VPIT-funded service for existing clients with no recharge other than expenses related to the printer/multifunction device itself. The adoption costs have been a barrier to… Read more »
UPDATE – Teams Calls migration January 31
IT Professionals, After feedback from stakeholders, UITS is updating the first stage of the Skype for Business migration and only 1,000 accounts that do NOT have a number assigned will be moved on January 31. The remaining accounts from the previous impact list will be moved later, and we will communicate again once a date… Read more »
An update about phone purchasing
Dear colleagues, The Communications Planning and Implementation team continues to update IU’s telephony system, moving from Microsoft Skype for Business to Microsoft Teams Voice. Thank you for your feedback and collaboration as we move this project along. This change will make most current, network-based desktop phone models obsolete. Faculty and staff who use network-based desktop phones… Read more »
Duo – Adding Mobile Devices to Group Accounts
IT Professionals, With the removal of Duo telephony, it was discovered that adding existing phones to additional accounts, such as group accounts, requires an SMS verification. Some clients have been unable to self-enroll these accounts since the change and required assistance from Duo administrators. Administrators have implemented a fix that reenables universal SMS for mobile… Read more »
Updates to Phishing Reporting
IT Professionals, We want to bring a recent change in the phishing reporting process to your attention. The Cofense PhishMe add-on and practice simulations have been discontinued. Instead, IU will now utilize the Microsoft Report Message add-on. Endpoint Management has removed the PhishMe package from SCCM and Jamf, and they are currently working on… Read more »
Duo – No device impact list
IT Professionals, On July 12, approximately 6,000 accounts were contacted with the message below by the IT Communications Office. This group of accounts are those who currently only have a device with telephony or SMS text messaging for Two-Step Login (Duo). These users have been granted an automatic exemption to allow them to prepare… Read more »
Update – Google Services Dashboard
IT Professionals, We would like to make you aware of updates to the Google Services Dashboard [1] that are now in production: The Individual list now shows everyone with 4GB of storage and above. The quota in Google is still planned for 5GB, but the lowered report threshold was requested to help monitor users who… Read more »
Upcoming DNS Maintenance
IT Professionals: Campus Networks would like to make IT Pros and System Administrators aware of DNS and Network Time Protocol (NTP) maintenance scheduled from March 25, at 10:00 pm through March 26, at 9:00 am. DNS and NTP will be moved to a new platform during this timeframe. While there may be some minor interruptions… Read more »
Examity Maintenance – March 19
IT Professionals, This Saturday, March 19, from 12–7am EST, Examity online proctoring [1] will be unavailable while the vendor performs routine maintenance. As always, we will continue to provide timely communications concerning future updates. –IT Community Partnerships on behalf of The eLearning Services team [1] About online proctoring at IU https://kb.iu.edu/d/bftk