IT Professionals, Following up on our Migration to MS Teams Voice mailing from September 29, we have guidance on how to use the IP Phones dashboard and how to seek support regarding the migration of your unit’s IP phones from Skype for Business to Microsoft Teams Voice. Check that your unit’s entry in IT People… Read more »
Entries by abalberg
Slow migration of Google data
IT Professionals: We are making great progress with the migration of data from Google My Drive to Microsoft OneDrive. Every day, large amounts of data are migrated, and migrations are being completed. We are hearing from some clients that the migrations are taking longer than expected. This could be due to the amount of storage… Read more »
Examity Maintenance – October 15th
IT Professionals, This Saturday, October 15, from 12–5am ET, Examity online proctoring will be unavailable while the vendor performs routine maintenance. –IT Community Partnerships on behalf of The eLearning Services team
ITCP Weekly Update October 3 – 7
ITCP Weekly Update October 3 – 7 – A weekly digest from IT Community Partnerships of what IT Pros need to know In today’s issue Announcements Upcoming events Mailings Resources for IT Pros Announcements Canvas Scheduled Maintenance Instructure (Canvas) performed a brief maintenance event on the IU Canvas instance on Thursday, October 6th, between 1:05am… Read more »
Infoshare Invite – Enterprise Web Technical Services
IT Professionals: Join us Thursday, October 20, at 2PM ET for an infoshare with Allison Chandran, Anthony Vitacco, Raymond Foster, Kenneth Gyan, and Mark Addonizio from Enterprise Web Technical Services. This session will highlight the new Secure Share service that has replaced Slashtmp as the way to share encrypted files at IU. They will also give an overview… Read more »
Canvas Scheduled Maintenance
IT Professionals, On October 6th, between 1:05am and 3:05am ET, Instructure (Canvas) performed a brief maintenance event on the IU Canvas instance. Clients may not have been able to access Canvas while the event was underway. If you have questions, please contact ithelp@iu.edu. –IT Community Partnerships on behalf of The eLearning Services team
Newsroom platform change – September 29
IT Professionals, IU is in the process of replacing the current single tenant custom-built newsroom with LiveWhale Storyteller, a university-wide multitenant news desk system with ongoing vendor support and upgrades. If your website currently displays a news feed originating from news.iu.edu, you will need to update it. Starting September 29, IU news editors will enter… Read more »
Email sending thresholds for students
IT Professionals, On Thursday, September 22 at 11am, IU will begin rolling out new security measures that prevent individual student email accounts from sending unusually high numbers of emails. If a student exceeds the limit they will receive a non-deliverable report (NDR). Additionally, they will be blocked from sending email until midnight UTC (currently 8pm… Read more »
Reminder – Google Migration Deadline: Surveys due September 21
IT Professionals, Reminder – the Google Migration Survey is due for all My Drive and Shared Drive accounts on September 21. For all upcoming Google deadlines, refer to our September 6 mailing. The IU Login interrupt incorrectly stated October 1 when first implemented but should be corrected. For those who opted to purchase Google Storage, we… Read more »
Modern Authentication Migration – September 15
IT Professionals: On September 15 at 8AM, all existing and new accounts will require modern authentication for Exchange Online by default. There are 212 unique accounts that have used basic authentication in the last three days. We believe the impact on these accounts should be minimal, but if they do encounter an error message, please follow… Read more »