IT Professionals, On Wednesday, November 15, LiveWhale will stop returning API V1 responses and will instead return API V2 responses to all API requests. Customers still using API V1 will need to start using API V2. This follows an October 11 change in which LiveWhale started limiting API V1 responses to 5 events each due… Read more »
Entries by abalberg
Zoom Quarterly Lifecycle Policy – November 4
IT Professionals, We are reaching out to let you know that on November 4, 2023, Zoom will be enforcing a new minimum version as outlined in their Quarterly Software Lifecycle Policy. These accounts are associated with a device or devices running an older version of Zoom that will not be supported under this policy. Clients… Read more »
ITCP Weekly Update October 23 – 27
ITCP Weekly Update October 23 – 27 – A weekly digest from IT Community Partnerships of what IT Pros need to know In today’s issue Announcements Upcoming events Mailings Resources for IT Pros Did you know… Announcements Pearson Mastering Physics Maintenance – November 17-18 All standalone and integrated Mastering Physics products will be unavailable between… Read more »
Pearson MyLab Maintenance – Saturday, November 18
IT Professionals, All standalone and integrated Pearson MyLab products will be unavailable 1-9am ET on Saturday, November 18 due to vendor-scheduled maintenance. –IT Community Partnerships on behalf of the eLearning Services administrators
Pearson Mastering Physics Maintenance – November 17-18
IT Professionals, All standalone and integrated Mastering Physics products will be unavailable between Friday, November 17 at 9pm ET and Saturday, November 18 at 9am ET due to vendor-scheduled maintenance. –IT Community Partnerships on behalf of the eLearning Services administrators
Infoshare Reminder – Learn about handling compromised computing accounts – Oct 26
IT Professionals: As a reminder, please join us Thursday, October 26, at 2:30PM ET for an infoshare presented by Garrett Nichols of the Support Center in partnership with Brady Davies of the University Information Security Office. They will discuss common attack vectors for university accounts, detection of the compromise, recovering accounts after a compromise, and… Read more »
Updated portal to register Microsoft Teams in Secure Storage
IT Professionals, Following the October 5 communications on registering Teams in Secure Storage, the Register Teams portal has been revamped to be more user-friendly, accommodate higher traffic and provide context on the purpose of the registration. Please view the updated Register Teams portal. Direct communications will be sent to owners of unregistered Teams on October… Read more »
End of Support for Traditional Duo Prompt – March 2024
IT Professionals, We are notifying you regarding the end of support for the traditional Duo Prompt on March 30, 2024. This will impact only the 34 applications that are still on the traditional prompt. IMS is sending a communication to the affected system owners on October 20, and is working with the system owners to… Read more »
Examity Maintenance – October 21
IT Professionals, This Saturday, October 21, from 12:00am–6:30am ET, Examity online proctoring will be unavailable while the vendor performs routine maintenance. As always, we will continue to provide timely communications concerning future updates. –IT Community Partnerships on behalf of The eLearning Services team
Zoom Login Abilities
IT Professionals, Zoom users at Indiana University can now login to a maximum of 10 devices (5 computers + 5 mobile devices) simultaneously. This change is currently available to all Zoom users at Indiana University. Previously, logins were limited to 1 computer and 1 mobile device at the same time. –IT Community Partnerships on behalf… Read more »