IT Professionals:
Please join ITCP and the ServiceNow team at an informal coffee hour on Zoom [1] where we will discuss the new ServiceNow module, Item Designer:
- Tuesday, February 1, 2:30 p.m.
- Thursday, February 10, 1:00 p.m.
Item Designer allows agents and groups to manage their own catalog-items without administrative intervention and helps ensure a consistent and standardized user experience for the Service Catalog and its catalog items. Documentation about Item Designer is available in the ServiceNow knowledge base [2].
Additionally, you can send questions and comments to smthelp@iu.edu.
–IT Community Partnerships on behalf of Service Management Technologies
[1] https://iu.zoom.us/j/3327344589?pwd=WVZ3dlBhY0ZUaDZ1MGU5c1lxV3JHQT09
[2] https://servicenow.iu.edu/kb_view.do?sysparm_article=KB0010081
~~~~~ Today’s IT Pro Tip ~~~~~
For upcoming IT Pro events including infoshares, coffee hours, and more that you may be interested in, please visit the ITCP Event Calendar: https://events.iu.edu/itcp/