Storage migration for IU Sitehost Oct. 13 – IT Community Partnerships

IT Professionals:

The Web Tech team will be migrating the IU Sitehost storage to a new system. They would like to make you aware of this change in case you support anyone utilizing it. The below is the text of a direct mailing sent to users of IU Sitehost.

–IT Community Partnerships on behalf of the Web Tech team

~~~~~ Text of Direct Mailing ~~~~~

Greetings IU Sitehost account owners,

User file storage for the Sitehost production environment will be migrated to a new storage system on Tuesday, October 13. Beginning at 4am, users will be unable to log in or publish to Sitehost accounts until the final migration tasks are completed. Access will be restored by 8am.

Access to published websites will not be interrupted during the migration process. You will access and manage your files the same as before the migration.

No action is required; however, if you have cron jobs or forms that save data to your user directory, we suggest that you disable them during the migration window. Jobs or forms that save data to external databases such as MySQL will not be affected.

After the migration, Sitehost snapshots can be accessed in a new location. See https://kb.iu.edu/d/ayxa for more information. As always, it is best practice to back up files to an external location.

Disk storage quota usage information is available on the WebTech website. For more information about quotas, see https://kb.iu.edu/d/adbt.

We encourage you to test your sites thoroughly after the migration and report any problems that you encounter.

If you have questions or feedback, please contact Support Center Tier 2 (Web Services Support) at sct2@iu.edu, or via phone: 812-856-SCT2 (7282) option 4, or 317-278-SCT2 (7282) option 4.

Thank you,
The Web Services Support & Enterprise Web Technical Services teams