ITCP Weekly Update July 15 – 19 – A weekly digest from IT Community Partnerships of what our IT colleagues need to know
In today’s issue
Announcements
Upcoming events
Mailings
Resources
Announcements
The recording of the coffee hours by Endpoint Management Services, originally presented on July 12, 2024, is now live.
On Saturday July 20, between 8am and 12pm EST, Instructure (Canvas) will be performing a regularly scheduled monthly release in the IU Canvas instance. There is no downtime expected for this maintenance.
Upcoming events
Friday, July 26
Endpoint Management Services – Coffee Hours: Windows Common Build
3-4pm ET
Endpoint Management Services (EMS) invites you to bi-weekly, one-hour Microsoft Teams coffee hours to discuss and field questions about the IU Common Build and IU Print. This session is focused on Windows Common Build. This will be followed in two weeks with a session focused on IU Print, then two weeks later on macOS Common Build. These session topics will continue to rotate every two weeks for the next several months to give you the opportunity to become more informed about these services and to ask questions.
Thursday, August 1
Knowledge Base Transition to ServiceNow Knowledge Coffee Hours
1-2pm ET
Jacob Farmer and the Knowledge Management team invite you to the second of two coffee hours about the upcoming transition of the IU Knowledge Base to the ServiceNow Knowledge platform. They’ll discuss components of the project, including features and changes to expect. There will be ample time for questions, and these coffee hour sessions are being recorded.
Monday, August 5 – Friday, August 9
EdCert course – CompTIA Project+ (Exam PK0-005)
8:30am-4:30pm ET
Register by Jul 29
CompTIA Project+ is intended for individuals involved in managing, leading, and participating in small- to medium-scale projects. You will apply recognized practices of project management and understand the knowledge and skills required to manage the project life cycle (from initiation and planning through execution, acceptance, support, and closure), ensure appropriate communication, manage resources, manage stakeholders, and maintain project documentation. Project+ covers a high-level introduction to Agile.
~ ~
Learn about and register for upcoming trainings, infoshares, coffee hours, and more. Visit the ITCP calendar for the full list of events currently scheduled. Find recordings of previous infoshares by logging into the ITCP Kaltura page.
Mailings
- Important update to CA Admin email address [July 16]
- CrowdStrike global outage [July 19]
Stay current on the latest service changes, security concerns, and information sharing events. Visit the ITCP blog for a searchable archive of ITCP mailings.
Resources
On the IT Community Partnerships homepage, find the tools and support you need and connect with the IT community.
- ITCP Blog
- ITCP Events Calendar
- IT People
- IT People Documentation
- Handbook for those providing local UITS support
IT Community Partnerships (ITCP) supports those providing local UITS support at Indiana University through timely communications of important IT information, opportunities to connect with the IT community, and data resources to aid in decision-making for their unit or service.