IT Professionals,
On Thursday, August 10, a routine scheduled maintenance on the IU Cloud Storage Portal will reset existing user authorizations for OneDrive – Personal. They will need to reauthorize at IU Cloud Storage.
Detailed instructions are available in the Knowledge Base article About the IU Cloud Storage Portal.
A direct communication will be sent to active affected customers on Friday, July 28.
If problems persist after reauthorizing in the portal, please contact kumo@iu.edu.
We apologize for the inconvenience.
–IT Community Partnerships on behalf of IU Cloud Storage Team
~~~~~ Text of direct mailing 7/28~~~~~
Subject: IU Cloud Storage: reauthorize OneDrive – Personal
On August 10, the IU Cloud Storage Portal will undergo a routine security update. As a result of the update, the authorization you provided for OneDrive – Personal will expire. You will need to reauthorize prior to being able to save work to this cloud storage platform within IUanyWare applications, STC computers, and other services. Microsoft OneDrive for Business (OneDrive – IU) is NOT affected.
If you wish to continue using OneDrive – Personal with IU Cloud Storage after August 10, use the following steps from the Knowledge Base document About the IU Cloud Storage Portal after navigating to IU Cloud Storage:
Personal (non-IU) OneDrive account: To select a personal (non-IU) OneDrive account:
- Choose OneDrive – Personal.
- Read the on-screen terms of use, and then select Authorize.
- Sign in using the email address and password associated with your personal (non-IU) OneDrive account. If prompted, select an option for confirming your identity.
- When prompted to grant IU Cloud Storage permission to access your OneDrive files, choose Yes.
If you require assistance reauthorizing OneDrive – Personal, please contact your IT Pro or the UITS Support Center.
Thank you for using IU Cloud Storage,
The IU Cloud Storage and Support Center teams