IT Professionals:
Apple would like to invite you to Office Hours on Wednesday, May 10, at 2pm ET or Thursday, May 11, at 10am ET. Join Systems Engineer Mike Kimmel for a session on two topics:
- Unified Logging: All Apple devices now use the same logging system. This session will provide an overview of what tools are available for accessing logs, how to change the log levels, and how to extract the logs from iPads, Apple TV, and Macs using sysdiagnose.
- Managed Software Updates for macOS: This session will explore managing software update settings, encouraging user-initiated updates (even major upgrades by standard users, something new to Ventura), deferring software updates, and installing updates via MDM command. This session will cover major upgrade scenarios (e.g. macOS 12.x to macOS 13.x) as well as minor (e.g. macOS 13.2 to macOS 13.3.1). We’ll also dig into considerations like secure token, bootstrap token, and volume ownership, as well as configurations that can help or hinder the update experience.
This session is available to all higher education clients and is not an IU exclusive event.
There will be plenty of Q&A throughout the scheduled 60 minutes, after which there will be an additional 30 minutes of open discussion.
Reminder: Both sessions will cover the same material but are provided to better meet people’s availability. There is no need to register or to get an Apple account. When you click on the meeting weblink, it may ask you to download and install the desktop version first, but you may bypass this and use the browser version instead. Look for a “join from browser” link that soon appears further down the page.
Date: Wednesday, May 10
Time: 2pm ET
Where: https://appleinc.webex.com/appleinc/j.php?MTID=m91e365f0374bf196e8f424d6e21c9338
Date: Thursday, May 11
Time: 10am ET
Where: https://appleinc.webex.com/appleinc/j.php?MTID=m91e365f0374bf196e8f424d6e21c9338
–IT Community Partnerships
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