IT Professionals,
Due to grade syncing issues from Kaltura quizzes to Canvas between 12/20/2022 and 2/20/2023, UITS Learning Spaces Support is emailing Kaltura Quiz clients the message below.
If you have questions, please contact cthelp@iu.edu or (812) 856-2020.
–IT Community Partnerships on behalf of UITS Learning Spaces Support
~~~~~ Text of Direct Mailing ~~~~~
Subject: Kaltura grade syncing issues
Kaltura activity logs indicate you may use Kaltura Quizzes in your Canvas course. If so, we want to make you aware of an issue that may affect grades for your course.
In mid-January, we received the first report from a user indicating grades from Kaltura quizzes were not making it into the Canvas gradebook. Kaltura acknowledged intermittent grade syncing issues, and they applied a fix on February 20.
At this time, users should no longer have any issues with Kaltura grade syncing. Unfortunately, Kaltura’s fix was not retroactive, so we encourage you to verify that any Kaltura Quiz grades between 12/20/2022 and 2/20/2023 passed to Canvas. If not, you will need to enter them manually.
The IU Knowledge Base provides instructions on how to manually enter Kaltura quiz grades into Canvas: https://kb.iu.edu/d/bift
If you have questions or need assistance, please contact us at cthelp@iu.edu or (812) 856-2020.
Best regards,
UITS Learning Spaces Support