ITCP Weekly Update December 16 – 20 – A weekly digest from IT Community Partnerships of what our IT colleagues need to know
In today’s issue
Announcements
Upcoming events
Mailings
Resources
Did you know
Announcements
- There will be no ITCP Weekly Update the next two weeks, December 27 and January 3. Our next issue will return January 10, 2025.
Upcoming events
No upcoming events.
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Learn about and register for upcoming trainings, infoshares, coffee hours, and more. Visit the ITCP calendar for the full list of events currently scheduled. Find recordings of previous infoshares by logging into the ITCP Kaltura page.
Mailings
- Mail-disabled distribution group impact list [December 16]
Stay current on the latest service changes, security concerns, and information sharing events. Visit the ITCP blog for a searchable archive of ITCP mailings.
Resources
On the IT Community Partnerships homepage, find the tools and support you need and connect with the IT community.
- ITCP Blog
- ITCP Events Calendar
- IT People
- IT People documentation
- Handbook for those providing local UITS support
Did you know…
The UITS Service Management Technologies (SMT) and Knowledge Management (KM) teams continue to hone the ServiceNow IU Knowledge Base (KB) experience, identifying needed updates and optimal features. For details about current known issues, see Known issues with the Knowledge Base.
IT Community Partnerships (ITCP) supports those providing local UITS support at Indiana University through timely communications of important IT information, opportunities to connect with the IT community, and data resources to aid in decision-making for their unit or service.