IT colleagues:
Jacob Farmer and the Knowledge Management team invite you to a coffee hour session about the upcoming transition of the IU Knowledge Base to the ServiceNow Knowledge platform.
They’ll discuss components of the project, including features and changes to expect. There will be ample time for questions, and the coffee hour session will be recorded. If you use the KB APIs, please see a note at the bottom of this mailing.
- Thursday, August 1, 1-2pm
*Note: The KMS API will be turned off soon. If you’re using it on your site and haven’t yet talked with the Knowledge Management team, contact them at kb@iu.edu as soon as possible to discuss options for using API integration going forward.
If you have any questions about the project, please email kb@iu.edu.
–IT Community Partnerships on behalf of Jacob Farmer and the Knowledge Management team