ITCP Weekly Update July 8 – 12 – A weekly digest from IT Community Partnerships of what our IT colleagues need to know
In today’s issue
Announcements
Upcoming events
Mailings
Resources
Did you know…
Announcements
All standalone and integrated Pearson products offered at IU will be unavailable from 1am-9am on Saturday, August 3rd due to vendor-scheduled maintenance.
On Thursday, July 11 at 5pm, Endpoint Management Services will be deploying the Alertus software to all UEMS Common Build devices for both Windows and macOS.
The recording of the coffee hours by the Knowledge Management team, originally presented on July 10, 2024, is now live.
Upcoming events
Tuesday, July 16
IU Women in IT – Candid Conversations for Caregivers
noon-1pm ET
Registration required
Join us for a virtual, informal, and candid discussion about caregiving. Whether you care for someone who is elderly, disabled, a relative, a child, a spouse, or any other loved one, IUWIT recognizes that being a caregiver can be extremely stressful. In this virtual setting, we invite you to vent, share resources and experiences, and find support from other caregivers. All sessions are open to anyone of any gender.
Monday, July 22 – Friday, July 26
EdCert course – CompTIA CySA+ (Exam CS0-003) (FREE)
8:30am-4:30pm ET
Register by Jul 15
The CompTIA CySA+ course covers the duties of cybersecurity analysts who are responsible for monitoring and detecting security incidents in information systems and networks, and for executing a proper response to such incidents. The course introduces tools and tactics to manage cybersecurity risks, identify various types of common threats, evaluate the organization’s security, collect and analyze cybersecurity intelligence, and handle incidents as they occur. This course assists in the preparation for the CompTIA CySA+ CS0-003 certification exam. There is no charge to attend this course.
Friday, July 26
Endpoint Management Services – Coffee Hours: Windows Common Build
3-4pm ET
Endpoint Management Services (EMS) invites you to bi-weekly, one-hour Microsoft Teams coffee hours to discuss and field questions about the IU Common Build and IU Print. This session is focused on Windows Common Build. This will be followed in two weeks with a session focused on IU Print, then two weeks later on macOS Common Build. These session topics will continue to rotate every two weeks for the next several months to give you the opportunity to become more informed about these services and to ask questions.
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Learn about and register for upcoming trainings, infoshares, coffee hours, and more. Visit the ITCP calendar for the full list of events currently scheduled. Find recordings of previous infoshares by logging into the ITCP Kaltura page.
Mailings
- Duo TOTP rolled out to all accounts on August 7 [July 9]
- Reminder – Knowledge Base transition to ServiceNow Knowledge coffee hours [July 9]
- IU wireless certificate update [July 10]
- Reminder – IU Common Build and IU Print coffee hours [July 11]
Stay current on the latest service changes, security concerns, and information sharing events. Visit the ITCP blog for a searchable archive of ITCP mailings.
Resources
On the IT Community Partnerships homepage, find the tools and support you need and connect with the IT community.
- ITCP Blog
- ITCP Events Calendar
- IT People
- IT People Documentation
- Handbook for those providing local UITS support
Did you know…
As part of the transition of the IU Knowledge Base to the ServiceNow Knowledge platform availability of the KMS API will be turned off by September 1. If you’re using it on your site and haven’t yet talked with the Knowledge Management team, contact them at kb@iu.edu as soon as possible to discuss options for using API integration going forward.
IT Community Partnerships (ITCP) supports those providing local UITS support at Indiana University through timely communications of important IT information, opportunities to connect with the IT community, and data resources to aid in decision-making for their unit or service.