IT colleagues:
Jacob Farmer and the Knowledge Management team invite you to two coffee hours about the upcoming transition of the IU Knowledge Base to the ServiceNow Knowledge platform.
They’ll discuss components of the project, including features and changes to expect. There will be ample time for questions, and both coffee hour sessions will be recorded. If you use the KB APIs, please see a note at the bottom of this mailing.
- Wednesday, July 10, 1-2pm
- Thursday, August 1, 1-2pm
*Note: The KMS API will be turned off by September 1. If you’re using it on your site and haven’t yet talked with the Knowledge Management team, contact them at kb@iu.edu as soon as possible to discuss options for using API integration going forward.
If you have any questions about the project, please email kb@iu.edu.
–IT Community Partnerships on behalf of Jacob Farmer and the Knowledge Management team