IT colleagues,
Starting today, Datacenter Operations has changed the phone number from which they will contact groups after hours for services and address outages. The new 812-855-9950 number should be added to your phone’s allowed list for any sort of call screening or “do not disturb” feature.
The existing 812-855-9910 number has been widely used and saved in many of your phones to ensure that calls are not blocked by “do not disturb” settings during overnight hours. This number is still a way to reach the DCOPS team. If you call the 812-855-9950 line, it will also ring on the 812-855-9910 line.
Datacenter Operations is actively exploring solutions to retain the 9910 number as the outgoing caller ID. Unfortunately, replicating this function from the CIC phones in Teams has proven challenging so far. Any further updates or changes will be communicated promptly.
If you have any questions or need assistance, please feel free to message dcops@iu.edu.
— IT Community Partnerships on behalf of Datacenter Operations