ITCP Weekly Update October 16 – 20 – A weekly digest from IT Community Partnerships of what IT Pros need to know
In today’s issue
Announcements
Upcoming events
Mailings
Resources for IT Pros
Did you know…
Announcements
On Saturday, October 21 between 8am and 12pm ET, Instructure (Canvas) will be performing a regularly scheduled monthly release in the IU Canvas instance. There is no downtime expected for this maintenance.
Zoom users at Indiana University can now login to a maximum of 10 devices (5 computers + 5 mobile devices) simultaneously. This change is currently available to all Zoom users at Indiana University.
This Saturday, October 21, from 12:00am–6:30am ET, Examity online proctoring will be unavailable while the vendor performs routine maintenance.
The recording for the infoshare on the upcoming transition from IU Knowledge Base to Service Now Knowledge, originally presented on October 16, 2023, is now live..
Upcoming events
Thursday, October 26
Supercomputing For Everyone Series: Storage 101: Storage Options for Research Computing
2-4pm ET
Register in advance
This entry-level Storage Options and Data Management Best Practices workshop will introduce attendees to the various options for digital storage available through UITS Research Technologies. All digital storage options are not made equal, and all have various benefits and tradeoffs. With this in mind, this workshop seeks to empower users to confidently make educated decisions about which types of storage work best for their particular needs and use cases.
Thursday, October 26
Infoshare – Compromised Computing Accounts
2:30-3:30pm ET
Register in advance
Join us for an infoshare presented by Garrett Nichols of the Support Center in partnership with Brady Davies of the University Information Security Office. They will discuss common attack vectors for university accounts, detection of the compromise, recovering accounts after a compromise, and resources you and your clients can use to help protect your IU account.
Monday, November 6 – Friday, November 10
EdCert course – CompTIA A+ Core 1 (220-1101) ($250)
8:30am-4:30pm ET
Register by October 30
CompTIA A+ Core 1 is the industry preferred qualifying credential for technical support and IT operational roles. Beyond PC repair, candidates are better prepared to troubleshoot, and problem solve, and technicians will better understand a wide variety of issues ranging from networking and operating systems to mobile devices and security. CompTIA A+ Core 1 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting. Vendor-neutral and designed to assist in preparing for the CompTIA A+ Core 1 certification examination, 220-1101, one of two exams required for CompTIA A+ certification.
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Learn about and register for upcoming trainings, infoshares, coffee hours, and more. Visit the ITCP calendar for the full list of events currently scheduled. Find recordings of previous infoshares by logging into the ITCP Kaltura page.
Mailings
- Infoshare – Compromised Computing Accounts – October 26 [October 16]
- Exchange Online: Upcoming changes to inbound mail & IU Lists [October 18]
- End of Support Traditional Duo Prompt mailing [October 19]
- Updated portal to register Microsoft Teams in Secure Storage [October 19]
Stay current on the latest service changes, security concerns, and information sharing events. Visit the ITCP blog for a searchable archive of ITCP mailings.
Resources for IT Pros
On the IT Community Partnerships homepage, find the tools and support you need and connect with the IT community.
Did you know…
You are invited to explore IU technology options. Registration is now open for Fall 2023 Speed Dating with Learning Technologies, a matchmaking event that encourages participants to “date” a range of potential tools and services, gaining exposure to a lot of resources within a short period of time. This virtual event will take place on October 25, 1-2:30pm ET. Register with Learning Technologies.
IT Community Partnerships (ITCP) supports IT professionals at Indiana University through timely communications of important IT information, opportunities to connect with the IT community, and data resources to aid in decision-making for their unit or service.