IT Professionals, We are reaching out to let you know that on November 4, 2023, Zoom will be enforcing a new minimum version as outlined in their Quarterly Software Lifecycle Policy. These accounts are associated with a device or devices running an older version of Zoom that will not be supported under this policy. Clients… Read more »
Month: October 2023
Kaltura Recording: INFOSHARE – Learning About Compromised IU Computing Accounts
The recording for the infoshare on common attack vectors for university accounts, originally presented on October 26, 2023, is now live. Presented by Garrett Nichols of the Support Center in partnership with Brady Davies of the University Information Security Office, they discussed the detection of the compromise, recovering accounts after a compromise, and resources IT… Read more »
ITCP Weekly Update October 23 – 27
ITCP Weekly Update October 23 – 27 – A weekly digest from IT Community Partnerships of what IT Pros need to know In today’s issue Announcements Upcoming events Mailings Resources for IT Pros Did you know… Announcements Pearson Mastering Physics Maintenance – November 17-18 All standalone and integrated Mastering Physics products will be unavailable between… Read more »
Pearson MyLab Maintenance – Saturday, November 18
IT Professionals, All standalone and integrated Pearson MyLab products will be unavailable 1-9am ET on Saturday, November 18 due to vendor-scheduled maintenance. –IT Community Partnerships on behalf of the eLearning Services administrators
Pearson Mastering Physics Maintenance – November 17-18
IT Professionals, All standalone and integrated Mastering Physics products will be unavailable between Friday, November 17 at 9pm ET and Saturday, November 18 at 9am ET due to vendor-scheduled maintenance. –IT Community Partnerships on behalf of the eLearning Services administrators
Infoshare Reminder – Learn about handling compromised computing accounts – Oct 26
IT Professionals: As a reminder, please join us Thursday, October 26, at 2:30PM ET for an infoshare presented by Garrett Nichols of the Support Center in partnership with Brady Davies of the University Information Security Office. They will discuss common attack vectors for university accounts, detection of the compromise, recovering accounts after a compromise, and… Read more »
ITCP Weekly Update October 16 – 20
ITCP Weekly Update October 16 – 20 – A weekly digest from IT Community Partnerships of what IT Pros need to know In today’s issue Announcements Upcoming events Mailings Resources for IT Pros Did you know… Announcements Canvas Scheduled Maintenance – October 21 On Saturday, October 21 between 8am and 12pm ET, Instructure (Canvas) will… Read more »
Updated portal to register Microsoft Teams in Secure Storage
IT Professionals, Following the October 5 communications on registering Teams in Secure Storage, the Register Teams portal has been revamped to be more user-friendly, accommodate higher traffic and provide context on the purpose of the registration. Please view the updated Register Teams portal. Direct communications will be sent to owners of unregistered Teams on October… Read more »
End of Support for Traditional Duo Prompt – March 2024
IT Professionals, We are notifying you regarding the end of support for the traditional Duo Prompt on March 30, 2024. This will impact only the 34 applications that are still on the traditional prompt. IMS is sending a communication to the affected system owners on October 20, and is working with the system owners to… Read more »
Kaltura Recording: INFOSHARE – IU Knowledge Base to Service Now Knowledge Transition
The recording for the infoshare on the upcoming transition from IU Knowledge Base to Service Now Knowledge, originally presented on October 16, 2023, is now live. Jacob Farmer discussed this change that will take further advantage of IU’s investment in ServiceNow and enable additional ServiceNow functionality, scheduled for Summer 2024. For more videos, visit our… Read more »