IT Professionals,
The message below was sent to group account owners on Thursday, October28.
The partial exemption granted to group accounts that have not been enrolled in DUO was extended through October 31. To avoid problems with authenticating to a group account via Outlook, administrators recommend utilizing Full Access Send-As (FASA) permissions on group account mailboxes before this date [1].
An impact list of group account names, grouped by owner, is available along with one broken down by the owner’s department [2].
~~~~~ Text of Direct Mailing ~~~~~
Greetings [first name],
You are listed as the owner of the following group account(s) whose mailbox(es) will soon require Duo for access:
[list of accounts]
The deadline to avoid disruption in access to group account mailbox(es) is October 31.
NOTE: You may disregard this notice if 1) the affected group account mailbox is not currently in use, 2) you already use Full Access Send-As rights to access the group account mailbox, or 3) you already have Duo set up for everyone who needs to access the account.
Modern Authentication will be required for all Exchange Online accounts starting November 1, 2021. This authentication method will require every user of a group account’s mailbox to be enrolled in Duo for the group account.
To avoid authentication challenges and to enhance security, administrators recommend using Full Access Send-As permissions for group account mailboxes before October 31. FASA permissions allow you to authenticate to a group account using your individual user account’s credentials and Duo. Please consult with your IT Pro to aid in the creation and configuration of a FASA permissions group.
Alternatively, if FASA is not used you will need to use the group account credentials and Duo. More information on using this setup can be found at Use Two-Step Login (Duo) with a group account.
Still have questions? Contact your IT Pro or your campus UITS Support Center.
Best regards,
UITS Support Center
–IT Community Partnerships on behalf of Enterprise Microsoft Administration
[1] Full Access Send-As Permission Overview: https://docs.microsoft.com/en-us/exchange/recipients/mailbox-permissions?view=exchserver-2019
[2] Impact List: https://indiana.sharepoint.com/:f:/r/sites/msteams_52fc66/Shared%20Documents/General/Files%20for%20IT%20Pros/Impact%20Lists/EXO-DUO%20Accounts
~~~~~ Today’s IT Pro Tip ~~~~~
ITCP and Service Management Technologies are hosting coffee hours to discuss the upcoming Status.IU transition. The final coffee hour will take place on Zoom https://iu.zoom.us/j/3327344589?pwd=WVZ3dlBhY0ZUaDZ1MGU5c1lxV3JHQT09 on Tuesday, October 26, 2:00 p.m.