IT Professionals, TopHat [1] will undergo scheduled system maintenance this Sunday, June 27 between 7:00am – 8:00am. During this time, the service will be unavailable to both students and instructors. As always, we will continue to provide timely communication/additional information concerning future updates. –IT Community Partnerships on behalf of The eLearning Services team [1] Get… Read more »
Month: June 2021
Log-Alert Elastic Migration – follow up
IT Professionals In our most recent message (see below) about expediting the remaining departments for migration to Elastic we have received a few questions about the future of the service. Yes: We are still allowing onboarding to occur for those who do not migrate during this final phase of migration of current customers. New departments… Read more »
Pearson, Canvas update – June 19
IT Professionals, Pearson will be conducting maintenance [1] this Saturday, June 19 between 1:00am and 9:00am ET on the following products used at IU: MyLab IT [2] and Modified Mastering Microbiology. During this time, instructors and students will be unable to access their courses. Later that day, Instructure will be conducting its monthly Canvas release… Read more »
DNS and DHCP Change
Hello IT Professionals, Campus Networks would like to inform you of an upcoming change regarding DNS and DHCP next Wednesday, June 23, at 8:00pm ET. Currently, all DHCP addresses get assigned a Fully Qualified Domain Name (FQDN). This feature was enabled many years ago for access to certain services, however, those known services are now… Read more »
Group Account License Conversion
IT Professional Colleagues: On June 11 when performing licensing maintenance on ~2000 group accounts, an error caused some group accounts to lose Full Access permissions on Microsoft Exchange. Full Access allows users to add additional mailboxes without credentials. A list of impacted accounts can be found here [1]. The following message will be sent to account owners tomorrow. —– Hello, On June 11… Read more »
Important Update on Legacy IU Login
The information in this email applies to application owners and does not significantly impact end users. IT Professionals, For the past few months, we’ve been encouraging applications to transition to IU Login 2.0 by today, June 15. While the vast majority of applications have made the transition, a number of them still need time to… Read more »
LogAlert Elastic Migration Infoshares
IT Professionals, The LogAlert team is nearing the end of their Splunk migration to Elastic. Rather than meet individually with each remaining department, the team has developed a form to allow you to sign up for one of many infoshares. These infoshares are designed to communicate the final stages of onboarding for each department and… Read more »
EdCert Fall 2021 Semester Registration
Hello IT Professionals, The Fall EdCert schedule is up and live at https://edcert.iu.edu. Courses will be available only as an ONLINE option, participating remotely from your own workstation. Classes meet from 9am to 4pm. EdCert’s fall semester has courses from fundamental, intermediate, and advanced levels from Microsoft, CompTIA, and ISC². Save the dates, as registration… Read more »
PGP Retirement – June 11
Dear IT Professionals, As a final reminder, the PGP service retires June 11. All PGP appliances will be deactivated throughout the morning of June 11 and all accounts will be inaccessible by noon, EDT. We will no longer have access to the remining PGP keys stored in the service. Act now to remove any remaining… Read more »