IT Pros: IU Print would like to bring to your attention a change coming to student printing the week of January 11th. IU Print will be completing a migration of all student printers to new servers. During this period, any students attempting to print on campus could experience intermittent issues printing. If a student happens… Read more »
Month: December 2020
Response to Global Cybersecurity Incident
IT Professionals, Earlier this week, IT service management company SolarWinds announced that they were the victim of a cyberattack which inserted malicious code, called Sunburst [1][2], into their Orion platform by way of their software update service. Reports also indicate that Microsoft was targeted in this attack; while they do not believe their systems were… Read more »
PGP Retirement – January 4
IT Professionals: UITS is retiring PGP. PGP (Pretty Good Privacy) encryption software was implemented at IU in Spring of 2009 to make it possible for students, faculty, and staff to encrypt disk drives on their devices as a means of better protecting themselves and the university in the event of device loss or theft. At that time, many operating… Read more »
Exchange Online Migration Update
IT Professionals: Exchange Online Migrations will resume Jan 26th, 2021. A subset of users with cross division mailbox conflicts will be moved first, to minimize disruption. Many of these users will only be disrupted for a single day. The maximum is 3 days. Then mailboxes will continue to move by campus and division. The revised… Read more »
Box Health Dashboard & Survey Update
IT Professional Colleagues, We would like to make you aware of a new resource for monitoring the Box Health Migration. IT Community Partnerships created a dashboard that allows IT Leaders to see status of migration survey requests, and we will add migration information once migrations start [1]. The dashboard provides basic analytics and a detailed folder list for all users… Read more »
Pearson, Canvas, WileyPLUS, and Google Updates – December 19, 2020 – March 15, 2021
IT Professionals, The eLearning Services team (eLS) wants to inform you of several upcoming changes. On Saturday, December 19 between 1:00am – 9:00am, the following standalone and integrated Pearson products will be unavailable while the vendor conducts scheduled maintenance [1]: MyLab&Mastering [2] and MyLabsPlus. Additionally, there is a scheduled vendor update for Canvas [3] on… Read more »
IUPUI Network Switch Reboot
IT Professionals: On December 23, 2020 at 4:00 am EST, Campus Networks will be upgrading the firmware on the IUPUI campus network edge switch equipment in all campus buildings. The switches in each building will reboot and disrupt network access for approximately 5 to 10 minutes to load the new firmware. The network in… Read more »
REMINDER – INFOSHARE – Endpoint Standardization Initiative
IT Professionals, Join us today for an infoshare about the Endpoint Standardization Initiative. IU is changing the way endpoint devices such as laptops and desktops are purchased. This session will share what is changing, how the new standardized endpoints will provide benefit to IU, and how we will handle exceptions as they arise. • What: Infoshare – Endpoint Standardization Initiative • Presenters:… Read more »
Adobe Flash – End of Life
Dear IT Professional Colleagues, Support for Adobe Flash Player will end on December 31, 2020. Adobe decided to end support for Flash Player due to the diminished use of the technology and the availability of better, more secure options such as HTML5, WebGL, and WebAssembly. Customers will no longer receive security updates for Adobe Flash Player starting January 1, 2021. Because of the security risk posed by out-of-date software, the University… Read more »
Upgrades to the IU Data Centers
Hello IT Professionals, Campus Networks is currently positioning new network hardware supporting the enterprise areas within both the Bloomington and Indianapolis Data Centers that will expand bandwidth capacities and improve resiliency. This new hardware is an upgrade to our existing spine switches, which connect all top-of-rack switches (ToRs) and VM hypervisor chassis in the… Read more »