IT Professionals,
The eLearning Services team (eLS) wants to inform you of several changes to Canvas [1] and Qualtrics [2].
First, there is a Canvas update scheduled for Saturday, August 15 between 8:00am and 12:00pm EST. Canvas will receive feature updates and bug fixes managed by the vendor (Instructure). Highlights in this update include:
- Updated Features:
- Pages: delete multiple Pages at once
- People: hide the Section tab from students
See the release notes [3] for a full list updates and fixes, including a short (~5 minutes) screencast reviewing this release.
Next, Qualtrics will be changing the way it handles over-the-phone support. Starting on August 19th at 12:00am, users must log into the Qualtrics Support portal [4] and fill out an online form before they can speak with a support agent over the phone. Users can find IU-specific instructions on obtaining over-the-phone support within the Knowledge Base beginning at 12:00am on August 19th [5].
As always, we will continue to provide timely communication/additional information concerning future updates.
– IT Community Partnerships on behalf of The eLearning Services team
[1] About Canvas at IU https://kb.iu.edu/d/bcll
[2] About Qualtrics at IU https://kb.iu.edu/d/bffx
[3] Canvas release notes https://community.canvaslms.com/t5/Releases/Canvas-Release-Notes-2020-08-15/ta-p/246718
[4] Qualtrics Support https://www.qualtrics.com/support/
[5] Get help from Qualtrics https://kb.iu.edu/d/bfld#qualtrics-help
~~~~~ Today’s IT Pro Tip ~~~~~
In case you missed it, the infoshare about the Box Migration: Institutional Storage and Case Study, can be found on Kaltura at: https://iu.mediaspace.kaltura.com/media/INFOSHARE+Box+Migration+-+Institutional+Storage/1_u7yslukf/46051381