Month: May 2020

IT Professionals, The eLearning Services team (eLS) want to inform you of several upcoming maintenances involving three LTIs in Canvas [1]. First, on Thursday, May 28 from 5:00am-5:30am, eLS will be updating Indiana University’s implementation of the Pearson Direct Integration. During this window, the Direct Integration may be briefly unavailable. Note: courses using the standard… Read more »

IT Professionals, We wanted to bring to your attention the pending expiration of a root certificate which could impact your systems and services.  The AddTrust External CA Root Certificate will expire on May 30th and any system which *only* trusts this root certificate will be impacted.  Devices or applications that have received security updates since… Read more »

Hello IT Professionals, Our spring EdCert professional training courses wrap up in June and include a recent add to our CompTIA line up. CompTIA Project+ has been the most popular course this semester but seats are still open. The five day course will be held Mon–Fri, Jun 1-Jun 5.  Register by Wednesday, May 27th. Cost… Read more »

Dear IT Professional colleagues, Please find below a summary of best practices for cleaning electronics.  While there is a newly created KB document centered on these practices, we want to ensure this information is conveyed as soon as possible and to the widest audience. Best Practices for Cleaning electronics To stop the spread of infectious… Read more »

IT Professionals, The eLearning Services team would like to inform you of an upcoming Pearson maintenance as well as two upcoming changes in Zoom [1]. On Saturday, May 23 between 1:00am-9:00am EST, Pearson will be conducting vendor-scheduled maintenance [2] on the following DLT tools, all of which will be completely inaccessible both via the web… Read more »

IT Professionals, Join us for an infoshare about the Box migration and how it will affect IT Professionals. What: Infoshare – Box Migration Presenters: Adam Sweeny, Campus Communication Infrastructure, and Justin Zemlyak, Teaching and Learning Technologies When: Thursday, May 21, 11-12pm Where: Online. https://iu.zoom.us/webinar/register/WN_ynBTdgV8Tm2lW7WyHMcaJg   (password: ITCP207990). Your confirmation email will include the URL to join…. Read more »

IT Professionals, Beginning on May 19th*, Drive File Stream [1] will be available for use with Google at IU [2] accounts. Drive File Stream is a file sync application that allows users to edit Drive content directly from their desktop. Offline file editing is also supported. Download instructions can be found here [3]. *Once enabled,… Read more »

IT Professionals, Join us for an infoshare about the Box migration and how it will affect IT Professionals. What: Infoshare – Box Migration Presenters: Adam Sweeny, Campus Communication Infrastructure, and Justin Zemlyak, Teaching and Learning Technologies When: Thursday, May 21, 11-12pm Where: Online. https://iu.zoom.us/webinar/register/WN_ynBTdgV8Tm2lW7WyHMcaJg   (password: ITCP207990). Your confirmation email will include the URL to join…. Read more »

IT Professionals, As part of the Box retirement [1], the Uploader permission [2] will be disabled for all users on May 31. Users who have been granted the Uploader permission can upload content to the associated folder, although they cannot view or download any of the folder’s content.  Unfortunately, this role does not exist in… Read more »

IT Professionals, As part of the Box retirement [1], the Uploader permission [2] will be disabled for all users on May 31. Users who have been granted the Uploader permission can upload content to the associated folder, although they cannot view or download any of the folder’s content.  Unfortunately, this role does not exist in… Read more »