“Should Alphabet Inc. be held to a higher standard than a newspaper publisher? Is it appropriate to import standards of liability from tort law that arose in the physical domain—or should we have different standards for online conduct? Higher or lower?”
Simply put, yes, but I need to elaborate. America has created specific guidelines and standards for what it allows for media platforms such as newspapers and radio stations. I believe these rules are a great jumping-off point. However, I don’t think it’s enough to simply lift the rules from the physical realm and apply them to the digital realm. I know this is a cliche answer, but the internet is an entirely different beast when compared to the physical world.
The internet reaches a range of people far larger and much quicker than any local newspaper or rumor through word of mouth ever could. In 2023, with the help of the internet, social media, etc., someone’s life can be completely turned upside down within hours. Within minutes, a hacker can learn everything about someone’s life (i.e., relatives, political affiliations, SSN, bank routing numbers, you name it). This, when compared to someone finding information about another person by opening someone else’s mail, makes the latter seem like, for lack of a better word, a game.
I don’t believe it’s enough for them to be punished for distributing harmful content. They need to be held to a standard that punishes them for being bystanders when harmful content is being pushed because it doesn’t reach their already low standard of harmful content. There are numerous instances where having strict standards, and a higher level of liability for these online platforms could have prevented a lot of harm. However, because of this seemingly low level of liability, they only flag/delete things and ban people’s accounts when (1) it’s so blatantly harmful or (2) in the aftermath of an event, whether it be a murder, assault, insurrection when it’s already too late.