Austin Beard is a junior double majoring in Informatics and Tourism, Hospitality, and Event Planning at Indiana University. Currently, he works at the Help Desk in the Herman B Wells Library, where he assists students in fixing software issues with printers and troubleshooting hardware problems. In this position, Austin has acquired strong analytical and problem-solving skills that enable him to identify malfunctions and propose effective solutions. These skills have aided him in his academic coursework, and will continue to benefit him once he graduates and enters the workforce. In 10 years, Austin sees himself with a career in destination marketing that would allow him to manage hotels and conventions while promoting a town or city to increase its visitors.